No Address Book in OL2003

F

Filmmixer

I just moved OL2002 to my new XP notebook. I want to make my "Contacts" folder
the address book but when I right click/properties/Outlook Address Book, all
the dialog boxes are grey'd out. When I click on the Address Book icon, it
doesn't even show the default address book. Why is the "Contacts" folder info
grey'd out? Thanks in advance.
 
R

Russ Valentine [MVP-Outlook]

Did you add the Outlook Address Book Service to your Profile?
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
 

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