No access to control user accounts

[Jim Robin]

Hi,

Our local social club was given a fairly modern PC (using XP) by someone who
was emigrating. There were a few problems that I sorted out as I'm
reasonably computer literate.

However the one that has stumped me is when I go to control panel / user
accounts with a view to introducing some new users, the user accounts window
is blank and there is no way of adding or deleteing an account. I tried
safe mode but I got the same result there. I also had a wee look on Doug
Knox's site to see if there was a registry tweak for this but could not find
any.

(The default user is definitely an administrator account)

Can anyone help with this?

Thanks in anticipation,

Jim

 

[Claymore]

Hi,

Our local social club was given a fairly modern PC (using XP) by someone who
was emigrating. There were a few problems that I sorted out as I'm
reasonably computer literate.

However the one that has stumped me is when I go to control panel / user
accounts with a view to introducing some new users, the user accounts window
is blank and there is no way of adding or deleteing an account. I tried
safe mode but I got the same result there. I also had a wee look on Doug
Knox's site to see if there was a registry tweak for this but could not find
any.

(The default user is definitely an administrator account)

Can anyone help with this?

Thanks in anticipation,

Jim

Hello Jim,

Try the fixes here:
Empty Dialog boxes - Microsoft KB 83140
http://support.microsoft.com/?kbid=831430

 

[Jim Robin]

Hi Claymore,

This looks very hopeful indeed! I shall have a look at this the next time
I'm there.

Many thanks for your input!

Jim