New XP Pro install - Messenger loads and then goes away!

[Longashes]

I performed a clean install of XP Pro over the holidays, downloaded
all security patches, updates, etc. When I tried to load Messenger,
it briefly displayed the window showing "Online" and then the window
went away. I moved my cursor of the icon on the task bar (lower right
corner) and the icon went away.

I've tried uninstalling, downloading MSN Messenger, and installing. I
can't get a version of messenger to load. Must be a parameter I'm
missing I guess. Running XP Pro SP1.

Any help would greatly be appreciated.

Rich

 

[Jonathan Kay [MVP]]

Greetings Rich,

You may be able to find out exact what's occurring by using the Event Viewer. To do so, run
Messenger, then have it "disappear". Then, click Start, then Run, type "eventvwr.msc" and
click OK. Click the Applications option on the side, and it should be the first or second
options (just double-click each). In the details for the error, you should get a reasonable
description of the problem, which you can reply here with.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Longashes]

Thanks again for your help.

I looked at the error log and here are some that I've received: (The
last log references a backup I made of the entire C drive before
reinstalling XP. Weird.) I didn't check the log immediately before
and after so I hope they are the right ones.

Tuesday, January 06, 2004 DrWatson The application, C:\Program
Files\MSN Messenger\msnmsgr.exe, generated an application error The
error occurred on 01/06/2004 @ 22:41:15.734 The exception generated
was c0000005 at address 77F58E20 (ntdll!RtlFreeHeap)


Tuesday, January 06, 2004 SideBySide Dependent Assembly
Microsoft.Windows.Networking.R tcDll could not be found and Last Error
was The referenced assembly is not installed on your system.

Tuesday, January 06, 2004 SideBySide Resolve Partial Assembly failed
for Microsoft.Windows.Networking.R tcDll. Reference error message: The
referenced assembly is not installed on your system. .

Tuesday, January 06, 2004 SideBySide Generate Activation Context
failed for G:\C Drive Backup 12-26-03\Program Files\MSN
Messenger\msnmsgr.exe. Refere nce error message: The operation
completed successfully. .