New here -- weird question

J

Jeff Needle

Hello all. I'm new here. I have a weird question.

Is there any way to import into Outlook 97 my settings, mails, address book,
etc., from Outlook Express 6? I'm on a WinXP system.

Thanks!
 
R

Russ Valentine [MVP-Outlook]

Unlikely. Versions are too disparate.
Did you try the Import Wizard's option to import from the concurrent
versions of OE?
 
J

Jeff Needle

Yeah, I looked at that. OE is not listed as a program I can import from!

In fact, I can't even figure out how to set up my pop and news servers in
Outlook 97. Is it possible that 97 didn't support pop access?

Russ Valentine said:
Unlikely. Versions are too disparate.
Did you try the Import Wizard's option to import from the concurrent
versions of OE?
--
Russ Valentine
[MVP-Outlook]
Jeff Needle said:
Hello all. I'm new here. I have a weird question.

Is there any way to import into Outlook 97 my settings, mails, address
book, etc., from Outlook Express 6? I'm on a WinXP system.

Thanks!
 
R

Russ Valentine [MVP-Outlook]

No one I know of would have an version that old to test, but as I recall it
did have an option to import from OE 4. State the path you used. Did you
look carefully? It was under "Import Internet Mail and Addresses."
--
Russ Valentine
[MVP-Outlook]
Jeff Needle said:
Yeah, I looked at that. OE is not listed as a program I can import from!

In fact, I can't even figure out how to set up my pop and news servers in
Outlook 97. Is it possible that 97 didn't support pop access?

Russ Valentine said:
Unlikely. Versions are too disparate.
Did you try the Import Wizard's option to import from the concurrent
versions of OE?
--
Russ Valentine
[MVP-Outlook]
Jeff Needle said:
Hello all. I'm new here. I have a weird question.

Is there any way to import into Outlook 97 my settings, mails, address
book, etc., from Outlook Express 6? I'm on a WinXP system.

Thanks!
 
J

Jeff Needle

I looked under all the import prompts. I can import from Act!, Ecco, etc.,
just about anything, but not OE. I even looked in the Valuepack stuff, and
it wasn't there, either.

Sheesh.

Still can't figure out how to set up my pop and news servers.

I really hoped this would work.

Thanks for your help.

Russ Valentine said:
No one I know of would have an version that old to test, but as I recall
it did have an option to import from OE 4. State the path you used. Did
you look carefully? It was under "Import Internet Mail and Addresses."
--
Russ Valentine
[MVP-Outlook]
Jeff Needle said:
Yeah, I looked at that. OE is not listed as a program I can import from!

In fact, I can't even figure out how to set up my pop and news servers in
Outlook 97. Is it possible that 97 didn't support pop access?

Russ Valentine said:
Unlikely. Versions are too disparate.
Did you try the Import Wizard's option to import from the concurrent
versions of OE?
--
Russ Valentine
[MVP-Outlook]
Hello all. I'm new here. I have a weird question.

Is there any way to import into Outlook 97 my settings, mails, address
book, etc., from Outlook Express 6? I'm on a WinXP system.

Thanks!
 
G

Gregg Hill

Jeff,

For the "Still can't figure out how to set up my pop and news servers"
concern, go to your ISP's web site and get the information to set up your
accounts or give their tech support a call.

Gregg Hill


Jeff Needle said:
I looked under all the import prompts. I can import from Act!, Ecco, etc.,
just about anything, but not OE. I even looked in the Valuepack stuff, and
it wasn't there, either.

Sheesh.

Still can't figure out how to set up my pop and news servers.

I really hoped this would work.

Thanks for your help.

Russ Valentine said:
No one I know of would have an version that old to test, but as I recall
it did have an option to import from OE 4. State the path you used. Did
you look carefully? It was under "Import Internet Mail and Addresses."
--
Russ Valentine
[MVP-Outlook]
Jeff Needle said:
Yeah, I looked at that. OE is not listed as a program I can import
from!

In fact, I can't even figure out how to set up my pop and news servers
in Outlook 97. Is it possible that 97 didn't support pop access?

Unlikely. Versions are too disparate.
Did you try the Import Wizard's option to import from the concurrent
versions of OE?
--
Russ Valentine
[MVP-Outlook]
Hello all. I'm new here. I have a weird question.

Is there any way to import into Outlook 97 my settings, mails, address
book, etc., from Outlook Express 6? I'm on a WinXP system.

Thanks!
 
J

J Stewart

I am not sure if this will help or not, but Outlook 97 does not support
"authenticated SMTP", so it can not provide POP access with some accounts.
One I know for sure is SBC Yahoo, due to this issue they only allow Outlook
98 and above. This might have something to do with why it is not listed
under your import options.

Russ Valentine said:
No one I know of would have an version that old to test, but as I recall
it did have an option to import from OE 4. State the path you used. Did
you look carefully? It was under "Import Internet Mail and Addresses."
--
Russ Valentine
[MVP-Outlook]
Jeff Needle said:
Yeah, I looked at that. OE is not listed as a program I can import from!

In fact, I can't even figure out how to set up my pop and news servers in
Outlook 97. Is it possible that 97 didn't support pop access?

Russ Valentine said:
Unlikely. Versions are too disparate.
Did you try the Import Wizard's option to import from the concurrent
versions of OE?
--
Russ Valentine
[MVP-Outlook]
Hello all. I'm new here. I have a weird question.

Is there any way to import into Outlook 97 my settings, mails, address
book, etc., from Outlook Express 6? I'm on a WinXP system.

Thanks!
 
R

Russ Valentine [MVP-Outlook]

Well the options sure exist in Outlook 98, and it wasn't far different.
Configuring your pop mail server should be easy. Outlook does not read news.
Here's a quick step-by-step:
* go to the Control Panel > Mail applet
* make sure that the profile that's showing (which typically is the
contents of your default profile) has the following services in it:
- Personal Folders (this defines the location that mail/items can be stored
in)
- Personal Address Book (an address book provider - not essential for
Outlook but good to have around anyway)
- Outlook Address Book (another address book provider - this one takes the
electronic addresses from Contacts and turns them into an address book)
- Internet Mail (a mail transport - this is the one that moves mail from
your ISPs POP3 server to your Personal folders and from your Personal
Folders to your ISPs SMTP server [the whole loop for Internet e=mail])

The only service that might have some confusing parameters to set in it
would be the Internet Mail service. Before setting it up make sure you've
got the following info handy (complete list - I'm sure you know some of
these but I'm gonna list them anyway)

(If you've got two tabs in the Internet Mail service properties - Original
Internet Mail service):

[On General Tab]
- Your name
- Your E-mail address
- Your ISP's POP3 server name
- Your account name on that server
- Your POP3 account password
- Your ISP's SMTP server name (if you click the Advanced Options button
you'll see this field)

[On Connection tab]
- How you want to connect to your ISP's server
- If you want scheduled collection of mail (click Schedule button for this)

(If you've got four tabs in the Internet E-mail service properties -
Internet Mail Enhancement Patch service):

[On General Tab]
- A 'friendly' name to distinguish this service from other Internet E-mail
services in the same profile
- Your name
- Your company (if applicable)
- Your E-mail address
- A reply address (if you want replies from mail sent from this service to
go to another address)

[On Servers tab]
- Your ISP's SMTP server name (Outgoing mail)
- Your ISP's POP3 server name (Incoming mail)
- Your POP3 account name & password (unless you've got an MSN or Compuserve
POP3 mailbox in which case you check the Logon using Secure Password
Authentication button)

[On Connection tab]
- How you want to connect to the servers
- Do you want to disconnect after sending & receiving mail from this service

[On Advanced tab]
I'd leave most of these alone with the possible exception of the "Leave Mail
on Server" option (if you want to leave mail in your POP3 mailbox for
collection from another computer). The rest of the options normally aren't
used unless your ISP has an odd setup or a slow server.
--
Russ Valentine
[MVP-Outlook]
Jeff Needle said:
I looked under all the import prompts. I can import from Act!, Ecco, etc.,
just about anything, but not OE. I even looked in the Valuepack stuff, and
it wasn't there, either.

Sheesh.

Still can't figure out how to set up my pop and news servers.

I really hoped this would work.

Thanks for your help.

Russ Valentine said:
No one I know of would have an version that old to test, but as I recall
it did have an option to import from OE 4. State the path you used. Did
you look carefully? It was under "Import Internet Mail and Addresses."
--
Russ Valentine
[MVP-Outlook]
Jeff Needle said:
Yeah, I looked at that. OE is not listed as a program I can import
from!

In fact, I can't even figure out how to set up my pop and news servers
in Outlook 97. Is it possible that 97 didn't support pop access?

Unlikely. Versions are too disparate.
Did you try the Import Wizard's option to import from the concurrent
versions of OE?
--
Russ Valentine
[MVP-Outlook]
Hello all. I'm new here. I have a weird question.

Is there any way to import into Outlook 97 my settings, mails, address
book, etc., from Outlook Express 6? I'm on a WinXP system.

Thanks!
 
J

Jeff Needle

The problem is not that I don't know how to set it up, I just can't get
Outlook to give me the prompts it's supposed to.

Under Tools, I click Services, then Add. According to the Microsoft KB,
"Internet Mail" should be one of the kinds of services I can add, and then
fill in all the info. "Internet Mail" does not appear as an available type
of service.

There's the rub -- is there something I didn't install correctly in order to
enable the "Internet Mail" option on the services menu?

Thanks.

Gregg Hill said:
Jeff,

For the "Still can't figure out how to set up my pop and news servers"
concern, go to your ISP's web site and get the information to set up your
accounts or give their tech support a call.

Gregg Hill


Jeff Needle said:
I looked under all the import prompts. I can import from Act!, Ecco,
etc., just about anything, but not OE. I even looked in the Valuepack
stuff, and it wasn't there, either.

Sheesh.

Still can't figure out how to set up my pop and news servers.

I really hoped this would work.

Thanks for your help.

Russ Valentine said:
No one I know of would have an version that old to test, but as I recall
it did have an option to import from OE 4. State the path you used. Did
you look carefully? It was under "Import Internet Mail and Addresses."
--
Russ Valentine
[MVP-Outlook]
Yeah, I looked at that. OE is not listed as a program I can import
from!

In fact, I can't even figure out how to set up my pop and news servers
in Outlook 97. Is it possible that 97 didn't support pop access?

Unlikely. Versions are too disparate.
Did you try the Import Wizard's option to import from the concurrent
versions of OE?
--
Russ Valentine
[MVP-Outlook]
Hello all. I'm new here. I have a weird question.

Is there any way to import into Outlook 97 my settings, mails,
address book, etc., from Outlook Express 6? I'm on a WinXP system.

Thanks!
 
J

Jeff Needle

Thanks for that. This isn't the problem -- see my other post just sent.

I appreciate all the help.

J Stewart said:
I am not sure if this will help or not, but Outlook 97 does not support
"authenticated SMTP", so it can not provide POP access with some accounts.
One I know for sure is SBC Yahoo, due to this issue they only allow Outlook
98 and above. This might have something to do with why it is not listed
under your import options.

Russ Valentine said:
No one I know of would have an version that old to test, but as I recall
it did have an option to import from OE 4. State the path you used. Did
you look carefully? It was under "Import Internet Mail and Addresses."
--
Russ Valentine
[MVP-Outlook]
Jeff Needle said:
Yeah, I looked at that. OE is not listed as a program I can import
from!

In fact, I can't even figure out how to set up my pop and news servers
in Outlook 97. Is it possible that 97 didn't support pop access?

Unlikely. Versions are too disparate.
Did you try the Import Wizard's option to import from the concurrent
versions of OE?
--
Russ Valentine
[MVP-Outlook]
Hello all. I'm new here. I have a weird question.

Is there any way to import into Outlook 97 my settings, mails, address
book, etc., from Outlook Express 6? I'm on a WinXP system.

Thanks!
 
J

Jeff Needle

"Internet Mail" does not appear as an option to add a service to the
profile! I wonder -- I'm running on a Dell XP that came preconfigured with
WinXP. Is it possible that this is a problem at the system level?

The choice for "Internet Mail" does not exist either at the Control Panel
level or from within Outlook.

Russ Valentine said:
Well the options sure exist in Outlook 98, and it wasn't far different.
Configuring your pop mail server should be easy. Outlook does not read
news.
Here's a quick step-by-step:
* go to the Control Panel > Mail applet
* make sure that the profile that's showing (which typically is the
contents of your default profile) has the following services in it:
- Personal Folders (this defines the location that mail/items can be
stored in)
- Personal Address Book (an address book provider - not essential for
Outlook but good to have around anyway)
- Outlook Address Book (another address book provider - this one takes the
electronic addresses from Contacts and turns them into an address book)
- Internet Mail (a mail transport - this is the one that moves mail from
your ISPs POP3 server to your Personal folders and from your Personal
Folders to your ISPs SMTP server [the whole loop for Internet e=mail])

The only service that might have some confusing parameters to set in it
would be the Internet Mail service. Before setting it up make sure you've
got the following info handy (complete list - I'm sure you know some of
these but I'm gonna list them anyway)

(If you've got two tabs in the Internet Mail service properties - Original
Internet Mail service):

[On General Tab]
- Your name
- Your E-mail address
- Your ISP's POP3 server name
- Your account name on that server
- Your POP3 account password
- Your ISP's SMTP server name (if you click the Advanced Options button
you'll see this field)

[On Connection tab]
- How you want to connect to your ISP's server
- If you want scheduled collection of mail (click Schedule button for
this)

(If you've got four tabs in the Internet E-mail service properties -
Internet Mail Enhancement Patch service):

[On General Tab]
- A 'friendly' name to distinguish this service from other Internet E-mail
services in the same profile
- Your name
- Your company (if applicable)
- Your E-mail address
- A reply address (if you want replies from mail sent from this service to
go to another address)

[On Servers tab]
- Your ISP's SMTP server name (Outgoing mail)
- Your ISP's POP3 server name (Incoming mail)
- Your POP3 account name & password (unless you've got an MSN or
Compuserve POP3 mailbox in which case you check the Logon using Secure
Password Authentication button)

[On Connection tab]
- How you want to connect to the servers
- Do you want to disconnect after sending & receiving mail from this
service

[On Advanced tab]
I'd leave most of these alone with the possible exception of the "Leave
Mail on Server" option (if you want to leave mail in your POP3 mailbox for
collection from another computer). The rest of the options normally aren't
used unless your ISP has an odd setup or a slow server.
--
Russ Valentine
[MVP-Outlook]
Jeff Needle said:
I looked under all the import prompts. I can import from Act!, Ecco,
etc., just about anything, but not OE. I even looked in the Valuepack
stuff, and it wasn't there, either.

Sheesh.

Still can't figure out how to set up my pop and news servers.

I really hoped this would work.

Thanks for your help.

Russ Valentine said:
No one I know of would have an version that old to test, but as I recall
it did have an option to import from OE 4. State the path you used. Did
you look carefully? It was under "Import Internet Mail and Addresses."
--
Russ Valentine
[MVP-Outlook]
Yeah, I looked at that. OE is not listed as a program I can import
from!

In fact, I can't even figure out how to set up my pop and news servers
in Outlook 97. Is it possible that 97 didn't support pop access?

Unlikely. Versions are too disparate.
Did you try the Import Wizard's option to import from the concurrent
versions of OE?
--
Russ Valentine
[MVP-Outlook]
Hello all. I'm new here. I have a weird question.

Is there any way to import into Outlook 97 my settings, mails,
address book, etc., from Outlook Express 6? I'm on a WinXP system.

Thanks!
 
R

Russ Valentine [MVP-Outlook]

Then you aren't running a valid or complete version of Outlook 97.
--
Russ Valentine
[MVP-Outlook]
Jeff Needle said:
"Internet Mail" does not appear as an option to add a service to the
profile! I wonder -- I'm running on a Dell XP that came preconfigured
with WinXP. Is it possible that this is a problem at the system level?

The choice for "Internet Mail" does not exist either at the Control Panel
level or from within Outlook.

Russ Valentine said:
Well the options sure exist in Outlook 98, and it wasn't far different.
Configuring your pop mail server should be easy. Outlook does not read
news.
Here's a quick step-by-step:
* go to the Control Panel > Mail applet
* make sure that the profile that's showing (which typically is the
contents of your default profile) has the following services in it:
- Personal Folders (this defines the location that mail/items can be
stored in)
- Personal Address Book (an address book provider - not essential for
Outlook but good to have around anyway)
- Outlook Address Book (another address book provider - this one takes
the electronic addresses from Contacts and turns them into an address
book)
- Internet Mail (a mail transport - this is the one that moves mail from
your ISPs POP3 server to your Personal folders and from your Personal
Folders to your ISPs SMTP server [the whole loop for Internet e=mail])

The only service that might have some confusing parameters to set in it
would be the Internet Mail service. Before setting it up make sure you've
got the following info handy (complete list - I'm sure you know some of
these but I'm gonna list them anyway)

(If you've got two tabs in the Internet Mail service properties -
Original Internet Mail service):

[On General Tab]
- Your name
- Your E-mail address
- Your ISP's POP3 server name
- Your account name on that server
- Your POP3 account password
- Your ISP's SMTP server name (if you click the Advanced Options button
you'll see this field)

[On Connection tab]
- How you want to connect to your ISP's server
- If you want scheduled collection of mail (click Schedule button for
this)

(If you've got four tabs in the Internet E-mail service properties -
Internet Mail Enhancement Patch service):

[On General Tab]
- A 'friendly' name to distinguish this service from other Internet
E-mail services in the same profile
- Your name
- Your company (if applicable)
- Your E-mail address
- A reply address (if you want replies from mail sent from this service
to go to another address)

[On Servers tab]
- Your ISP's SMTP server name (Outgoing mail)
- Your ISP's POP3 server name (Incoming mail)
- Your POP3 account name & password (unless you've got an MSN or
Compuserve POP3 mailbox in which case you check the Logon using Secure
Password Authentication button)

[On Connection tab]
- How you want to connect to the servers
- Do you want to disconnect after sending & receiving mail from this
service

[On Advanced tab]
I'd leave most of these alone with the possible exception of the "Leave
Mail on Server" option (if you want to leave mail in your POP3 mailbox
for collection from another computer). The rest of the options normally
aren't used unless your ISP has an odd setup or a slow server.
--
Russ Valentine
[MVP-Outlook]
Jeff Needle said:
I looked under all the import prompts. I can import from Act!, Ecco,
etc., just about anything, but not OE. I even looked in the Valuepack
stuff, and it wasn't there, either.

Sheesh.

Still can't figure out how to set up my pop and news servers.

I really hoped this would work.

Thanks for your help.

No one I know of would have an version that old to test, but as I
recall it did have an option to import from OE 4. State the path you
used. Did you look carefully? It was under "Import Internet Mail and
Addresses."
--
Russ Valentine
[MVP-Outlook]
Yeah, I looked at that. OE is not listed as a program I can import
from!

In fact, I can't even figure out how to set up my pop and news servers
in Outlook 97. Is it possible that 97 didn't support pop access?

Unlikely. Versions are too disparate.
Did you try the Import Wizard's option to import from the concurrent
versions of OE?
--
Russ Valentine
[MVP-Outlook]
Hello all. I'm new here. I have a weird question.

Is there any way to import into Outlook 97 my settings, mails,
address book, etc., from Outlook Express 6? I'm on a WinXP system.

Thanks!
 
J

Jeff Needle

Wow! It's from an original disk of Office 97, purchased separately some
years ago.

Sheesh.

Russ Valentine said:
Then you aren't running a valid or complete version of Outlook 97.
--
Russ Valentine
[MVP-Outlook]
Jeff Needle said:
"Internet Mail" does not appear as an option to add a service to the
profile! I wonder -- I'm running on a Dell XP that came preconfigured
with WinXP. Is it possible that this is a problem at the system level?

The choice for "Internet Mail" does not exist either at the Control Panel
level or from within Outlook.

Russ Valentine said:
Well the options sure exist in Outlook 98, and it wasn't far different.
Configuring your pop mail server should be easy. Outlook does not read
news.
Here's a quick step-by-step:
* go to the Control Panel > Mail applet
* make sure that the profile that's showing (which typically is the
contents of your default profile) has the following services in it:
- Personal Folders (this defines the location that mail/items can be
stored in)
- Personal Address Book (an address book provider - not essential for
Outlook but good to have around anyway)
- Outlook Address Book (another address book provider - this one takes
the electronic addresses from Contacts and turns them into an address
book)
- Internet Mail (a mail transport - this is the one that moves mail from
your ISPs POP3 server to your Personal folders and from your Personal
Folders to your ISPs SMTP server [the whole loop for Internet e=mail])

The only service that might have some confusing parameters to set in it
would be the Internet Mail service. Before setting it up make sure
you've got the following info handy (complete list - I'm sure you know
some of these but I'm gonna list them anyway)

(If you've got two tabs in the Internet Mail service properties -
Original Internet Mail service):

[On General Tab]
- Your name
- Your E-mail address
- Your ISP's POP3 server name
- Your account name on that server
- Your POP3 account password
- Your ISP's SMTP server name (if you click the Advanced Options button
you'll see this field)

[On Connection tab]
- How you want to connect to your ISP's server
- If you want scheduled collection of mail (click Schedule button for
this)

(If you've got four tabs in the Internet E-mail service properties -
Internet Mail Enhancement Patch service):

[On General Tab]
- A 'friendly' name to distinguish this service from other Internet
E-mail services in the same profile
- Your name
- Your company (if applicable)
- Your E-mail address
- A reply address (if you want replies from mail sent from this service
to go to another address)

[On Servers tab]
- Your ISP's SMTP server name (Outgoing mail)
- Your ISP's POP3 server name (Incoming mail)
- Your POP3 account name & password (unless you've got an MSN or
Compuserve POP3 mailbox in which case you check the Logon using Secure
Password Authentication button)

[On Connection tab]
- How you want to connect to the servers
- Do you want to disconnect after sending & receiving mail from this
service

[On Advanced tab]
I'd leave most of these alone with the possible exception of the "Leave
Mail on Server" option (if you want to leave mail in your POP3 mailbox
for collection from another computer). The rest of the options normally
aren't used unless your ISP has an odd setup or a slow server.
--
Russ Valentine
[MVP-Outlook]
I looked under all the import prompts. I can import from Act!, Ecco,
etc., just about anything, but not OE. I even looked in the Valuepack
stuff, and it wasn't there, either.

Sheesh.

Still can't figure out how to set up my pop and news servers.

I really hoped this would work.

Thanks for your help.

No one I know of would have an version that old to test, but as I
recall it did have an option to import from OE 4. State the path you
used. Did you look carefully? It was under "Import Internet Mail and
Addresses."
--
Russ Valentine
[MVP-Outlook]
Yeah, I looked at that. OE is not listed as a program I can import
from!

In fact, I can't even figure out how to set up my pop and news
servers in Outlook 97. Is it possible that 97 didn't support pop
access?

Unlikely. Versions are too disparate.
Did you try the Import Wizard's option to import from the concurrent
versions of OE?
--
Russ Valentine
[MVP-Outlook]
Hello all. I'm new here. I have a weird question.

Is there any way to import into Outlook 97 my settings, mails,
address book, etc., from Outlook Express 6? I'm on a WinXP system.

Thanks!
 
R

Russ Valentine [MVP-Outlook]

Every version of Outlook 97 included the Internet Mail transport. It quickly
required an update to make it work (called the Internet Mail Enhancement
patch. You can download the Internet Mail Enhancement Patch here:
http://www.microsoft.com/downloads/...A1-8C78-4712-834B-EC0537C97940&displaylang=EN

--
Russ Valentine
[MVP-Outlook]
Jeff Needle said:
Wow! It's from an original disk of Office 97, purchased separately some
years ago.

Sheesh.

Russ Valentine said:
Then you aren't running a valid or complete version of Outlook 97.
--
Russ Valentine
[MVP-Outlook]
Jeff Needle said:
"Internet Mail" does not appear as an option to add a service to the
profile! I wonder -- I'm running on a Dell XP that came preconfigured
with WinXP. Is it possible that this is a problem at the system level?

The choice for "Internet Mail" does not exist either at the Control
Panel level or from within Outlook.

Well the options sure exist in Outlook 98, and it wasn't far different.
Configuring your pop mail server should be easy. Outlook does not read
news.
Here's a quick step-by-step:
* go to the Control Panel > Mail applet
* make sure that the profile that's showing (which typically is the
contents of your default profile) has the following services in it:
- Personal Folders (this defines the location that mail/items can be
stored in)
- Personal Address Book (an address book provider - not essential for
Outlook but good to have around anyway)
- Outlook Address Book (another address book provider - this one takes
the electronic addresses from Contacts and turns them into an address
book)
- Internet Mail (a mail transport - this is the one that moves mail
from your ISPs POP3 server to your Personal folders and from your
Personal Folders to your ISPs SMTP server [the whole loop for Internet
e=mail])

The only service that might have some confusing parameters to set in it
would be the Internet Mail service. Before setting it up make sure
you've got the following info handy (complete list - I'm sure you know
some of these but I'm gonna list them anyway)

(If you've got two tabs in the Internet Mail service properties -
Original Internet Mail service):

[On General Tab]
- Your name
- Your E-mail address
- Your ISP's POP3 server name
- Your account name on that server
- Your POP3 account password
- Your ISP's SMTP server name (if you click the Advanced Options button
you'll see this field)

[On Connection tab]
- How you want to connect to your ISP's server
- If you want scheduled collection of mail (click Schedule button for
this)

(If you've got four tabs in the Internet E-mail service properties -
Internet Mail Enhancement Patch service):

[On General Tab]
- A 'friendly' name to distinguish this service from other Internet
E-mail services in the same profile
- Your name
- Your company (if applicable)
- Your E-mail address
- A reply address (if you want replies from mail sent from this service
to go to another address)

[On Servers tab]
- Your ISP's SMTP server name (Outgoing mail)
- Your ISP's POP3 server name (Incoming mail)
- Your POP3 account name & password (unless you've got an MSN or
Compuserve POP3 mailbox in which case you check the Logon using Secure
Password Authentication button)

[On Connection tab]
- How you want to connect to the servers
- Do you want to disconnect after sending & receiving mail from this
service

[On Advanced tab]
I'd leave most of these alone with the possible exception of the "Leave
Mail on Server" option (if you want to leave mail in your POP3 mailbox
for collection from another computer). The rest of the options normally
aren't used unless your ISP has an odd setup or a slow server.
--
Russ Valentine
[MVP-Outlook]
I looked under all the import prompts. I can import from Act!, Ecco,
etc., just about anything, but not OE. I even looked in the Valuepack
stuff, and it wasn't there, either.

Sheesh.

Still can't figure out how to set up my pop and news servers.

I really hoped this would work.

Thanks for your help.

No one I know of would have an version that old to test, but as I
recall it did have an option to import from OE 4. State the path you
used. Did you look carefully? It was under "Import Internet Mail and
Addresses."
--
Russ Valentine
[MVP-Outlook]
Yeah, I looked at that. OE is not listed as a program I can import
from!

In fact, I can't even figure out how to set up my pop and news
servers in Outlook 97. Is it possible that 97 didn't support pop
access?

Unlikely. Versions are too disparate.
Did you try the Import Wizard's option to import from the
concurrent versions of OE?
--
Russ Valentine
[MVP-Outlook]
Hello all. I'm new here. I have a weird question.

Is there any way to import into Outlook 97 my settings, mails,
address book, etc., from Outlook Express 6? I'm on a WinXP
system.

Thanks!
 
J

Jeff Needle

Hot damn!!! Just downloaded the patch, and it works!!!!

Many, many thanks! I'll sleep better tonight <grin>.


Russ Valentine said:
Every version of Outlook 97 included the Internet Mail transport. It
quickly required an update to make it work (called the Internet Mail
Enhancement patch. You can download the Internet Mail Enhancement Patch
here:
http://www.microsoft.com/downloads/...A1-8C78-4712-834B-EC0537C97940&displaylang=EN

--
Russ Valentine
[MVP-Outlook]
Jeff Needle said:
Wow! It's from an original disk of Office 97, purchased separately some
years ago.

Sheesh.

Russ Valentine said:
Then you aren't running a valid or complete version of Outlook 97.
--
Russ Valentine
[MVP-Outlook]
"Internet Mail" does not appear as an option to add a service to the
profile! I wonder -- I'm running on a Dell XP that came preconfigured
with WinXP. Is it possible that this is a problem at the system level?

The choice for "Internet Mail" does not exist either at the Control
Panel level or from within Outlook.

Well the options sure exist in Outlook 98, and it wasn't far
different.
Configuring your pop mail server should be easy. Outlook does not read
news.
Here's a quick step-by-step:
* go to the Control Panel > Mail applet
* make sure that the profile that's showing (which typically is the
contents of your default profile) has the following services in it:
- Personal Folders (this defines the location that mail/items can be
stored in)
- Personal Address Book (an address book provider - not essential for
Outlook but good to have around anyway)
- Outlook Address Book (another address book provider - this one takes
the electronic addresses from Contacts and turns them into an address
book)
- Internet Mail (a mail transport - this is the one that moves mail
from your ISPs POP3 server to your Personal folders and from your
Personal Folders to your ISPs SMTP server [the whole loop for Internet
e=mail])

The only service that might have some confusing parameters to set in
it would be the Internet Mail service. Before setting it up make sure
you've got the following info handy (complete list - I'm sure you know
some of these but I'm gonna list them anyway)

(If you've got two tabs in the Internet Mail service properties -
Original Internet Mail service):

[On General Tab]
- Your name
- Your E-mail address
- Your ISP's POP3 server name
- Your account name on that server
- Your POP3 account password
- Your ISP's SMTP server name (if you click the Advanced Options
button you'll see this field)

[On Connection tab]
- How you want to connect to your ISP's server
- If you want scheduled collection of mail (click Schedule button for
this)

(If you've got four tabs in the Internet E-mail service properties -
Internet Mail Enhancement Patch service):

[On General Tab]
- A 'friendly' name to distinguish this service from other Internet
E-mail services in the same profile
- Your name
- Your company (if applicable)
- Your E-mail address
- A reply address (if you want replies from mail sent from this
service to go to another address)

[On Servers tab]
- Your ISP's SMTP server name (Outgoing mail)
- Your ISP's POP3 server name (Incoming mail)
- Your POP3 account name & password (unless you've got an MSN or
Compuserve POP3 mailbox in which case you check the Logon using Secure
Password Authentication button)

[On Connection tab]
- How you want to connect to the servers
- Do you want to disconnect after sending & receiving mail from this
service

[On Advanced tab]
I'd leave most of these alone with the possible exception of the
"Leave Mail on Server" option (if you want to leave mail in your POP3
mailbox for collection from another computer). The rest of the options
normally aren't used unless your ISP has an odd setup or a slow
server.
--
Russ Valentine
[MVP-Outlook]
I looked under all the import prompts. I can import from Act!, Ecco,
etc., just about anything, but not OE. I even looked in the Valuepack
stuff, and it wasn't there, either.

Sheesh.

Still can't figure out how to set up my pop and news servers.

I really hoped this would work.

Thanks for your help.

No one I know of would have an version that old to test, but as I
recall it did have an option to import from OE 4. State the path you
used. Did you look carefully? It was under "Import Internet Mail and
Addresses."
--
Russ Valentine
[MVP-Outlook]
Yeah, I looked at that. OE is not listed as a program I can import
from!

In fact, I can't even figure out how to set up my pop and news
servers in Outlook 97. Is it possible that 97 didn't support pop
access?

Unlikely. Versions are too disparate.
Did you try the Import Wizard's option to import from the
concurrent versions of OE?
--
Russ Valentine
[MVP-Outlook]
Hello all. I'm new here. I have a weird question.

Is there any way to import into Outlook 97 my settings, mails,
address book, etc., from Outlook Express 6? I'm on a WinXP
system.

Thanks!
 
B

Brian Tillman

Jeff Needle said:
The problem is not that I don't know how to set it up, I just can't
get Outlook to give me the prompts it's supposed to.

Under Tools, I click Services, then Add. According to the Microsoft
KB, "Internet Mail" should be one of the kinds of services I can add,
and then fill in all the info. "Internet Mail" does not appear as an
available type of service.

There's the rub -- is there something I didn't install correctly in
order to enable the "Internet Mail" option on the services menu?

It's conceivable you maty be able to export data from Outlok Express to
Outlook. Look at Outlook Express' FIle>Export commands.

There is an extra piece you need to download from Microsoft in order to get
Outlook 97 to support POP/SMTP. A caution, though. Even with Internet Mail
enabled in Outlook 97, there's a reasonably good change you won't be able to
use it for sending mail. Many ISPs now require you to authenticate to your
outgoing as well as the incomoing server. Outlook 97 simply doesn't have
the capability to do the outgoing authentication.
 
B

Brian Tillman

J Stewart said:
I am not sure if this will help or not, but Outlook 97 does not
support "authenticated SMTP", so it can not provide POP access with
some accounts.

This isn't true. It provides POP access just fine, fine it _does_
auithenticate to the _incoming_ (i.e., POP) server. What it can't do is
provide SMTP services outbound if SMTP authentication is required.
One I know for sure is SBC Yahoo, due to this issue
they only allow Outlook 98 and above.

I think BT Internet is one as well, since they also contract with Yahoo! for
mail services.
 
J

Jeff Needle

Brian Tillman said:
It's conceivable you maty be able to export data from Outlok Express to
Outlook. Look at Outlook Express' FIle>Export commands.

There is an extra piece you need to download from Microsoft in order to
get Outlook 97 to support POP/SMTP. A caution, though. Even with
Internet Mail enabled in Outlook 97, there's a reasonably good change you
won't be able to use it for sending mail. Many ISPs now require you to
authenticate to your outgoing as well as the incomoing server. Outlook 97
simply doesn't have the capability to do the outgoing authentication.

Actually, my ISP works just fine with this. And I've successfully gotten
everything set up, with help from so many good folks.

Thanks.
 

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