new Hard drive - can't see new space

[+Bob+]

A friend of mine had his hard drive go bad. He purchased a new 300G
drive, installed it, used his "restore" disk (Ghost)from the
manufacturer to rebuild his system. So far so good.

But, he can't anything on the hard drive beyond the basic partition
that the restore (Ghost) process created. He has one 32G partition,
and that's it. Is there any way to get an extended partition now so
that he can use the extra space? Disk Administrator shows no free
space, Diskpart does not see anything either. Yet he's got 270G open
space on the drive.

Thanks,

 

[John]

A friend of mine had his hard drive go bad. He purchased a new 300G
drive, installed it, used his "restore" disk (Ghost)from the
manufacturer to rebuild his system. So far so good.

But, he can't anything on the hard drive beyond the basic partition
that the restore (Ghost) process created. He has one 32G partition,
and that's it. Is there any way to get an extended partition now so
that he can use the extra space? Disk Administrator shows no free
space, Diskpart does not see anything either. Yet he's got 270G open
space on the drive.

Thanks,

It's because it's not been formatted.

John.

 

[Anna]

Bob:
It's really impossible to respond intelligently to your query based on the
information you provided. You simply have to clarify the problem involved
and at the same time provide more meaningful details concerning the problem
and the system involved...

1. Tell us something about the machine your friend is using - the make &
model. Presumably it's an OEM-branded machine, yes? Do you or he happen to
know the make/model of the motherboard?

2. Does the machine boot & operate properly when using whatever original HDD
(PATA? SATA?) was installed in that machine? Any problems at all with the
system notwithstanding the problem with the 300 GB HDD? How is that boot HDD
partitioned/formatted?

3. Is the only reason he purchased a 300 GB HDD (PATA? SATA?) was to obtain
additional disk capacity? No other reason?

4. Presumably the OS is XP. Contains SP1 and/or SP2?

5. Provide more details about how he used "his restore disk (Ghost) from the
manufacturer to rebuild his system". How was the 300 GB HDD
connected/configured in the system? Is he certain all the connections -
jumper settings were proper? What do you mean "Ghost"? Are you referring to
the disk cloning program from Symantec called Norton Ghost? Did he clone the
contents of the original HDD to the new 300 GB HDD using that program? Or
are you simply referring to the recovery or restore CD provided by the
manufacturer of his OEM machine? And if so, are you sure he used it
correctly?

6. You mention a "32G partition". Could there be some FAT32 file system
issue involved here? And you mention "he's got 270G open space on the
drive." What is "open space"? Unallocated space that you see in Disk
Management (I assume that's what you mean by "Disk Administrator")?
Ordinarily, a 300 GB HDD will reflect about 279 GB binary in the system. So
where does that "32G partition" fit in here?
Anna

 

[Lil' Dave]

Bob:
It's really impossible to respond intelligently to your query based on the
information you provided. You simply have to clarify the problem involved
and at the same time provide more meaningful details concerning the
problem and the system involved...

1. Tell us something about the machine your friend is using - the make &
model. Presumably it's an OEM-branded machine, yes? Do you or he happen to
know the make/model of the motherboard?

2. Does the machine boot & operate properly when using whatever original
HDD (PATA? SATA?) was installed in that machine? Any problems at all with
the system notwithstanding the problem with the 300 GB HDD? How is that
boot HDD partitioned/formatted?

3. Is the only reason he purchased a 300 GB HDD (PATA? SATA?) was to
obtain additional disk capacity? No other reason?

4. Presumably the OS is XP. Contains SP1 and/or SP2?

5. Provide more details about how he used "his restore disk (Ghost) from
the manufacturer to rebuild his system". How was the 300 GB HDD
connected/configured in the system? Is he certain all the connections -
jumper settings were proper? What do you mean "Ghost"? Are you referring
to the disk cloning program from Symantec called Norton Ghost? Did he
clone the contents of the original HDD to the new 300 GB HDD using that
program? Or are you simply referring to the recovery or restore CD
provided by the manufacturer of his OEM machine? And if so, are you sure
he used it correctly?

6. You mention a "32G partition". Could there be some FAT32 file system
issue involved here? And you mention "he's got 270G open space on the
drive." What is "open space"? Unallocated space that you see in Disk
Management (I assume that's what you mean by "Disk Administrator")?
Ordinarily, a 300 GB HDD will reflect about 279 GB binary in the system.
So where does that "32G partition" fit in here?
Anna

Uhh, why are you piggy-backing John's reply to reply to +Bob+? At least
that what I see in the hierarchy of the thread.
Dave

 

[Anna]

Uhh, why are you piggy-backing John's reply to reply to +Bob+? At least
that what I see in the hierarchy of the thread.
Dave

Uhh, here, verbatim, was John's post responding to the OP's query...
"> It's because it's not been formatted.

John."

And you consider my response to the OP "piggy-backing"?
Anna

 

[+Bob+]

1. Tell us something about the machine your friend is using - the make &
model. Presumably it's an OEM-branded machine, yes? Do you or he happen to
know the make/model of the motherboard?

E-machines, t2080, originally 80G drive.

2. Does the machine boot & operate properly when using whatever original HDD
(PATA? SATA?) was installed in that machine? Any problems at all with the
system notwithstanding the problem with the 300 GB HDD? How is that boot HDD
partitioned/formatted?

Original drive (ATA100) is dead (boot failure). Not sure yet if it
will spin up for non-boot access.

3. Is the only reason he purchased a 300 GB HDD (PATA? SATA?) was to obtain
additional disk capacity? No other reason?

to replace the dead drive.

4. Presumably the OS is XP. Contains SP1 and/or SP2?

Restore disk contains a (Norton) Ghost image with SP1 in the image.

5. Provide more details about how he used "his restore disk (Ghost) from the
manufacturer to rebuild his system". How was the 300 GB HDD
connected/configured in the system? Is he certain all the connections -
jumper settings were proper? What do you mean "Ghost"? Are you referring to
the disk cloning program from Symantec called Norton Ghost? Did he clone the
contents of the original HDD to the new 300 GB HDD using that program? Or
are you simply referring to the recovery or restore CD provided by the
manufacturer of his OEM machine? And if so, are you sure he used it
correctly?

It's a "boot and flush" restore disk from e-machines. Boot it, choose
the option (only option) to restore the system, OK the warnings about
erasing the hard drive, it's like starting from day one on that
system.

6. You mention a "32G partition". Could there be some FAT32 file system
issue involved here?

Initially, yes. He used a boot disk (win 98) to create a FAT32
partition that was 32G. The expectation was that the restore program
from e-machines would just wipe this anyway but it looks like it
placed the restored image in it, rather than replacing it.

I am planning him to try the restore with no partition there at all,
but I', making a wild guess that he gets (at best) the 80G partition
back that he had on the original drive.

And you mention "he's got 270G open space on the
drive." What is "open space"? Unallocated space that you see in Disk
Management (I assume that's what you mean by "Disk Administrator")?
Ordinarily, a 300 GB HDD will reflect about 279 GB binary in the system. So
where does that "32G partition" fit in here?
Anna

Total new drive space is 300G. As it stands now, he sees the 32G
partition in Disk Management but he does not see any of the remaining
space showing up as available (i.e. unpartitioned, unallocated, etc).
From Disk Management, it looks like he has a drive with a physical
size of 32G, all of which is occupied by the primary partition.

 

[Anna]

E-machines, t2080, originally 80G drive.


Original drive (ATA100) is dead (boot failure). Not sure yet if it
will spin up for non-boot access.


to replace the dead drive.


Restore disk contains a (Norton) Ghost image with SP1 in the image.


It's a "boot and flush" restore disk from e-machines. Boot it, choose
the option (only option) to restore the system, OK the warnings about
erasing the hard drive, it's like starting from day one on that
system.


Initially, yes. He used a boot disk (win 98) to create a FAT32
partition that was 32G. The expectation was that the restore program
from e-machines would just wipe this anyway but it looks like it
placed the restored image in it, rather than replacing it.

I am planning him to try the restore with no partition there at all,
but I', making a wild guess that he gets (at best) the 80G partition
back that he had on the original drive.


Total new drive space is 300G. As it stands now, he sees the 32G
partition in Disk Management but he does not see any of the remaining
space showing up as available (i.e. unpartitioned, unallocated, etc).
From Disk Management, it looks like he has a drive with a physical
size of 32G, all of which is occupied by the primary partition.

Bob:
At this point, since your friend has access to Disk Management and at least
the drive is reflected by that utility, would it make sense to simply delete
that present 32 GB partition and (hopefully) be able to single partition &
format the disk NTFS and then just give it another try with the eMachines
restore/recovery CD? And in the meantime could you or he check with
eMachines (Gateway) to see if they can provide him with a "full" XP
installation CD at some nominal cost which would allow him to undertake a
Repair install of the OS? Or if that's unavailable, perhaps an updated
restore/recovery CD for his model eMachines is available?
Anna