New computer - XP doesn't like the SATA drive!

D

David D

I have a brand new system, dual core, 1 gig of memory, 320 Seagate SATA
HD - and when I try to install XP, when it reboots it gives me an error
about my hardware.
I also tried to install Win98/Winme for good measure and the same
problem.
The bios recognizes the SATA drive, but it seems like WinXP doesn't
like it - any ideas?
I have tried XP boot disk from the net and they boot, but it sticks at
the blue screen of death telling me that some piece of my hardware is
causing it...
 
P

Patrick Keenan

David D said:
I have a brand new system, dual core, 1 gig of memory, 320 Seagate SATA
HD - and when I try to install XP, when it reboots it gives me an error
about my hardware.
I also tried to install Win98/Winme for good measure and the same
problem.
The bios recognizes the SATA drive, but it seems like WinXP doesn't
like it - any ideas?
I have tried XP boot disk from the net and they boot, but it sticks at
the blue screen of death telling me that some piece of my hardware is
causing it...

Two questions,
1) What is the motherboard?
2) What is the exact text of the error message? Is there a STOP code?

If the memory is in two or more modules, remove all but one. Does the
problem persist? Swap them around.

HTH
-pk
 
C

Chandler Muriel Bing

If you are loading Windows XP onto a computer with a serial ATA (SATA)
hard drive, you will have to manually load the SATA drivers.

As suggested on the following usenet post, you need to put the drivers
on a floppy disk.
http://groups.google.com/[email protected]&rnum=6

Copy the drivers from motherboard support CD *\DriverDisk\SATA\*.* into
root directory of floppy disk. (i.e. root directory of floppy disk
should contain \pide and \sata folders, txtsetup.oem, etc. files.)

Then, boot system by Windows XP installation CD, when the message
"Press F6 if you need to install a third party SCSI or RAID driver"
shows up, press "F6". Then, press "S" to specify additional device when
next screen pops up. Put the driver floppy disk you made in and press
enter to continue. If the floppy disk is made successfully, the
installation program will ask for selecting driver. Please then select
"VIA Serial ATA RAID Controller(Windows XP)".) After SATA driver loaded
and Windows XP can recognize the SATA HDD, you can continue to install
Windows XP as usual.

This should work fine if you have the drivers on a CD somewhere.

Here's what not to do:
1) Pull floppy drive from another computer
2) Get lazy and not install the floppy, simply hang it by cables on the
side of computer
3) After using floppy, allow the exposed circuitboard to touch the case
4) Watch smoke come from the floppy drive since the power was shorted
out
5) Toss floppy drive in the trash
 
R

Ron Sommer

Did you see the second post stating that the OP could boot to SafeMode?
Does you advice still apply?
--
Ron Sommer

: If you are loading Windows XP onto a computer with a serial ATA (SATA)
: hard drive, you will have to manually load the SATA drivers.
:
: As suggested on the following usenet post, you need to put the drivers
: on a floppy disk.
:
http://groups.google.com/[email protected]&rnum=6
:
: Copy the drivers from motherboard support CD *\DriverDisk\SATA\*.* into
: root directory of floppy disk. (i.e. root directory of floppy disk
: should contain \pide and \sata folders, txtsetup.oem, etc. files.)
:
: Then, boot system by Windows XP installation CD, when the message
: "Press F6 if you need to install a third party SCSI or RAID driver"
: shows up, press "F6". Then, press "S" to specify additional device when
: next screen pops up. Put the driver floppy disk you made in and press
: enter to continue. If the floppy disk is made successfully, the
: installation program will ask for selecting driver. Please then select
: "VIA Serial ATA RAID Controller(Windows XP)".) After SATA driver loaded
: and Windows XP can recognize the SATA HDD, you can continue to install
: Windows XP as usual.
:
: This should work fine if you have the drivers on a CD somewhere.
:
: Here's what not to do:
: 1) Pull floppy drive from another computer
: 2) Get lazy and not install the floppy, simply hang it by cables on the
: side of computer
: 3) After using floppy, allow the exposed circuitboard to touch the case
: 4) Watch smoke come from the floppy drive since the power was shorted
: out
: 5) Toss floppy drive in the trash
:
 
D

David D

Thanks for the info.
I just went through the CD that came with the motherboard -=
ASUSP5P800SE and there are no drivers for the SATA drive on it.
It is separated into four categories :
Audio, Lan, Chipset, USB2 and in all of the folders there is NOTHING
about a SATA drvie. Where should I go?
 
G

Guest

Reading your response with interest. On the part making ot copy the SATA
drivers into the floppy disk root directory, can you show the steps to make a
successfull floppy disk as I am also thinking of building a new system with
SATA hdd, TIA
 
D

David D

The computer store owner where I bought the board said there is a
utility for ASUS that will make the floppy disk, but it isn't on my
mother board disk...
 
A

Anna

David D said:
I have a brand new system, dual core, 1 gig of memory, 320 Seagate SATA
HD - and when I try to install XP, when it reboots it gives me an error
about my hardware.
I also tried to install Win98/Winme for good measure and the same
problem.
The bios recognizes the SATA drive, but it seems like WinXP doesn't
like it - any ideas?
I have tried XP boot disk from the net and they boot, but it sticks at
the blue screen of death telling me that some piece of my hardware is
causing it...

(Then David adds...)
It does boot in Safe mode, I forgot to include that..

(And still later adds...)
I just went through the CD that came with the motherboard -=
ASUSP5P800SE and there are no drivers for the SATA drive on it.
It is separated into four categories :
Audio, Lan, Chipset, USB2 and in all of the folders there is NOTHING
about a SATA drvie. Where should I go?


Chandler Muriel Bing said:
If you are loading Windows XP onto a computer with a serial ATA (SATA)
hard drive, you will have to manually load the SATA drivers.

As suggested on the following usenet post, you need to put the drivers
on a floppy disk.
http://groups.google.com/[email protected]&rnum=6
(SNIP)


Ron Sommer said:
Did you see the second post stating that the OP could boot to SafeMode?
Does you advice still apply?


David:
Just to clarify your problem...

If I correctly understand what you've done -- you apparently were able to
install the XP OS onto your SATA HD but after the installation process was
completed and you rebooted that's when "it gives me an error about my
hardware". Is that correct so far? If so, could you be more precise as to
that "error" message?

Assuming the above is correct, did the installation process go without a
hitch? No problems of any kind?

What do you mean when you say "I have tried XP boot disk from the net and
they(?) boot, but it sticks at the blue screen of death telling me that some
piece of my hardware is causing it...". What "XP boot disk" are you
referring to? Aren't you using an XP installation CD to install the OS? What
is this "boot disk from the net"?

You say you can boot into Safe Mode. You're referring to Safe Mode as it
pertains to the XP OS, right? Not the Win9x/Me OS you apparently have tried
to install, right? (And you've gotten rid of the Win9x/Me OS (or systems) by
now, right?). So what happens when you boot into Safe Mode? Any clue there
re drivers or other possible issues affecting your problem?

Any you're sure you've connected/configured your SATA HD correctly, right?
And you've gone over your BIOS elements to ensure that they're correctly set
for your SATA HD, right? There's no RAID configuration here, right?
(Presumably the default elements should be sufficient).

I'm pretty sure that Intel chipset contains native drivers for your SATA HD
so that no supplementary drivers should be necessary. But check this out
should your User Manual indicate differently.
Anna
 
D

David D

Ok, more clarification :
Here is the error when trying to Install/upgrade Winxp

UNMOUNTABLE_BOOT_VOLUME

TECH SPECS 0X000000ED (0X867307F0, 0X0000014F, 0X00000000, 0X00000000)

In the bios, everything is recognized ok. Safemode was in WinME when
 
G

Ghostrider

David said:
In the Bios, it is detected as the THIRD IDE master. I am not sure
why...

As Anna wrote, some Serial-ATA are natively recognized by
the bios, such as with the ASUS P5WD2E-Premium, for example.
But SATA-(E)IDE ports require dedicated Windows drivers for
them to be recognized, in the same way as the RAID ports.
 
G

Ghostrider

David said:
The computer store owner where I bought the board said there is a
utility for ASUS that will make the floppy disk, but it isn't on my
mother board disk...

Which ASUS motherboard? There are utilities for SATA drives
and the Makeboot (i.e., make floppy diskettes) feature in the
Utilities section of most ASUS motherboard cdroms for the
motherboards that need them to be made.
 
A

Anna

David D said:
Ok, more clarification :
Here is the error when trying to Install/upgrade Winxp

UNMOUNTABLE_BOOT_VOLUME

TECH SPECS 0X000000ED (0X867307F0, 0X0000014F, 0X00000000, 0X00000000)

In the bios, everything is recognized ok. Safemode was in WinME when
it worked wrote:


David:
With all due respect, please try to answer my questions as precisely as you
can and provide as many details as you can concerning your problem and the
precise steps you've taken to resolve it.

Are you now inferring that you were originally dealing with a WinMe
installation - one that had been functioning without problems of any kind -
and you were attempting to upgrade that OS to Windows XP? Is that it? Again,
no problems with the previous OS of any kind?

And that you had installed the XP OS apparently successfully over that Me
OS, but when you rebooted you *then* got the error message you indicate
above?

And were you using a "normal" XP installation CD or were you using that "XP
boot disk from the net" that you previously mentioned?

To the best of my knowledge your ASUS motherboard should provide native
support for your SATA HD with default BIOS settings. It doesn't appear this
is a SATA driver issue.

Have you tried multiple installs of the XP OS? Always with the same failure?
Anna
 
D

David D

David:
With all due respect, please try to answer my questions as precisely as you
can and provide as many details as you can concerning your problem and the
precise steps you've taken to resolve it.

Are you now inferring that you were originally dealing with a WinMe
installation - one that had been functioning without problems of any kind -
and you were attempting to upgrade that OS to Windows XP? Is that it? Again,
no problems with the previous OS of any kind?

Ok, sorry about that. NO OS will work. I have tried WinME, Win98 and
WinXP. The only reason I listed them was to show that I had tried
other OS's. WinME gets the farthest as it will boot in Safe Mode - but
I want XP and only installed other OS's because XP was not working.
BUt again, NO OS's work.
And were you using a "normal" XP installation CD or were you using that "XP
boot disk from the net" that you previously mentioned?

I originally installed a NORMAL XP CD on the SATA drive.
To the best of my knowledge your ASUS motherboard should provide native
support for your SATA HD with default BIOS settings. It doesn't appear this
is a SATA driver issue.

Have you tried multiple installs of the XP OS? Always with the same failure?
Anna

I am not sure what multiple XP OS's is exactly. Do you mean different
copies? If that is what you mean, no I have not.
 

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