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xacrosstime
I'm not sure if this is in the right section. Sorry if it isn't.
My computer recently received a Trojan Horse or "Trojan.Dropper," to be
specific (virus?) that paved the way for tons of spyware including
programs, pop-ups and for the virus to spread into different files.
I've run Norton Antivirus but it can't delete everything that it finds.
Everytime I turn on the computer and log into an account, Norton gives
me a series of four messages that always say that it can't quarantine
the file or access the file, but it always ends with it being deleted
(I can't remember the third message). The files that the virus is in
always vary, sometimes a file name will pop up more than once but I've
never been able to recognize the file as something that i've heard of.
I've also run Ad-Aware, which also can't delete everything that it
finds. I'm constantly getting pop-ups that my Pop-Up Blocker can't stop
and new programs that I've never heard of keep appearing under my "Add
or Remove Programs" list. Some of them can be deleted permanently, but
many of them come back sooner or later and there is one program
specifically that comes back each and every time you turn the computer
back on. It's called "Command." Upon trying to delete it, Norton gives
me message saying that it is a high risk to open the file but you have
to in order to remove it. You must download a program that apparently
removes Command from your computer. After installation is finished, you
must reboot the computer but when it turns back on, the program is still
under the list.
New programs keep turning up and changing my homepage and Norton
settings. Does anyone have any idea of what I could do to get rid of
everything?
My computer recently received a Trojan Horse or "Trojan.Dropper," to be
specific (virus?) that paved the way for tons of spyware including
programs, pop-ups and for the virus to spread into different files.
I've run Norton Antivirus but it can't delete everything that it finds.
Everytime I turn on the computer and log into an account, Norton gives
me a series of four messages that always say that it can't quarantine
the file or access the file, but it always ends with it being deleted
(I can't remember the third message). The files that the virus is in
always vary, sometimes a file name will pop up more than once but I've
never been able to recognize the file as something that i've heard of.
I've also run Ad-Aware, which also can't delete everything that it
finds. I'm constantly getting pop-ups that my Pop-Up Blocker can't stop
and new programs that I've never heard of keep appearing under my "Add
or Remove Programs" list. Some of them can be deleted permanently, but
many of them come back sooner or later and there is one program
specifically that comes back each and every time you turn the computer
back on. It's called "Command." Upon trying to delete it, Norton gives
me message saying that it is a high risk to open the file but you have
to in order to remove it. You must download a program that apparently
removes Command from your computer. After installation is finished, you
must reboot the computer but when it turns back on, the program is still
under the list.
New programs keep turning up and changing my homepage and Norton
settings. Does anyone have any idea of what I could do to get rid of
everything?