Networking issues - "Logon failure"

G

Guest

I'm currently running Windows XP Home (SP2). The situation is that I have a
network of 3 computers: 2 laptops, 1 desktop. The desktop acts as a server
(shares internet connection and printer) and is connected via Cat5 to a
router (currently acting as a wireless AP for the laptops). Both laptops can
access the shared internet connection but when trying to access the desktop
(by going Run > \\desktop) it comes up with an error message saying:
"\\desktop is not accessible. You might not have permission to
use this network resource. Contact the adminstrator of this server to find
out if you have access permissions. Logon failure: the user has not been
granted the requested logon type at this computer"

On the desktop, I have the Guest account ENABLED and I have made sure that
my firewall allows local traffic. I have run the Network Setup Wizard and I
am certain that my configuration is correct.

I have read a few articles and MS-KB articles but no solution could be
found. All computers on the network run either XP Pro or Home (SP2).

This problem is very annoying and have been working on it all day. Please
help. It would be greatly appreciated!

-Chewy
 
G

Guest

Chewy said:
I'm currently running Windows XP Home (SP2). The situation is that I have a
network of 3 computers: 2 laptops, 1 desktop. The desktop acts as a server
(shares internet connection and printer) and is connected via Cat5 to a
router (currently acting as a wireless AP for the laptops). Both laptops can
access the shared internet connection but when trying to access the desktop
(by going Run > \\desktop) it comes up with an error message saying:
use this network resource. Contact the adminstrator of this server to find
out if you have access permissions. Logon failure: the user has not been
granted the requested logon type at this computer"

On the desktop, I have the Guest account ENABLED and I have made sure that
my firewall allows local traffic. I have run the Network Setup Wizard and I
am certain that my configuration is correct.

I have read a few articles and MS-KB articles but no solution could be
found. All computers on the network run either XP Pro or Home (SP2).

This problem is very annoying and have been working on it all day. Please
help. It would be greatly appreciated!

-Chewy
 
G

Guest

Chewy said:
I'm currently running Windows XP Home (SP2). The situation is that I have a
network of 3 computers: 2 laptops, 1 desktop. The desktop acts as a server
(shares internet connection and printer) and is connected via Cat5 to a
router (currently acting as a wireless AP for the laptops). Both laptops can
access the shared internet connection but when trying to access the desktop
(by going Run > \\desktop) it comes up with an error message saying:
use this network resource. Contact the adminstrator of this server to find
out if you have access permissions. Logon failure: the user has not been
granted the requested logon type at this computer"

On the desktop, I have the Guest account ENABLED and I have made sure that
my firewall allows local traffic. I have run the Network Setup Wizard and I
am certain that my configuration is correct.

I have read a few articles and MS-KB articles but no solution could be
found. All computers on the network run either XP Pro or Home (SP2).

This problem is very annoying and have been working on it all day. Please
help. It would be greatly appreciated!

-Chewy
 
S

Steve Winograd [MVP]

I'm currently running Windows XP Home (SP2). The situation is that I have a
network of 3 computers: 2 laptops, 1 desktop. The desktop acts as a server
(shares internet connection and printer) and is connected via Cat5 to a
router (currently acting as a wireless AP for the laptops). Both laptops can
access the shared internet connection but when trying to access the desktop
(by going Run > \\desktop) it comes up with an error message saying:
use this network resource. Contact the adminstrator of this server to find
out if you have access permissions. Logon failure: the user has not been
granted the requested logon type at this computer"

On the desktop, I have the Guest account ENABLED and I have made sure that
my firewall allows local traffic. I have run the Network Setup Wizard and I
am certain that my configuration is correct.

I have read a few articles and MS-KB articles but no solution could be
found. All computers on the network run either XP Pro or Home (SP2).

This problem is very annoying and have been working on it all day. Please
help. It would be greatly appreciated!

-Chewy

The problem is with user rights assignments on the desktop computer.

The Guest account settings in Control Panel | User Accounts have
nothing to do with networked access. They determine whether someone
can log on as Guest at the keyboard.

If the desktop computer runs Windows XP Professional:

1. Click Start | Run, type "secpol.msc" in the box, and click OK.
2. Click Local Policies.
3. Click User Rights Assignment.
4. Click "Access this computer from the network" and make sure that
the Everyone group is included.
5. Click "Deny access to this computer from the network" and make sure
that the Everyone group is NOT included.

If the desktop computer runs Windows XP Home Edition, the "secpol.msc"
program isn't available. To make the required user rights
assignments:

1. Download and install the Windows 2003 Server Resource Kit Tools
from http://go.microsoft.com/fwlink/?LinkId=4544 .

2. Click Start | All Programs | Windows Resource Kit Tools | Command
Shell.

3. Type these lines in a command prompt window, exactly as shown,
observing upper case vs. lower case:

net user guest /active:yes
ntrights +r SeNetworkLogonRight -u Guest
ntrights -r SeDenyNetworkLogonRight -u Guest
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
G

Guest

There is a lot of great troubleshooting advice given here. I had a very
similar problem and went through all the troubleshooting. In the end I had no
resolution. I then uninstallled SP2 on the PC that was denying access.
Everything started to work again. Then I reapplied SP2 and it continued to
function correctly. I believe something went wrong with the Windows firewall
even though it was turned off. Reapplying SP2 obviously corrected this. If
the advice from others doesnt help then maybe try uninstalling SP2 (if your
SP2 was applied over SP1).

Peter G
 
G

Guest

I did manage to fix the problem before i recieved these replies, but I
followed a very similar procedure to fix the problem i was having as outlined
by Steve Winograd. However, on top of installing the Resource Kit Tools and
typing:

net user guest /active:yes
ntrights +r SeNetworkLogonRight -u Guest
ntrights -r SeDenyNetworkLogonRight -u Guest

I also had to alter a registry value (as i was still getting an error
message). I went to [HKLM/system/control/LSA/restrictanonymous] and changed
the value from 1 to 0. After applying all the new changes, everything was
back the way it should be.

Once again, thanks to Steve and Peter for your help.

-Chewy
 
S

Steve Winograd [MVP]

I did manage to fix the problem before i recieved these replies, but I
followed a very similar procedure to fix the problem i was having as outlined
by Steve Winograd. However, on top of installing the Resource Kit Tools and
typing:

net user guest /active:yes
ntrights +r SeNetworkLogonRight -u Guest
ntrights -r SeDenyNetworkLogonRight -u Guest

I also had to alter a registry value (as i was still getting an error
message). I went to [HKLM/system/control/LSA/restrictanonymous] and changed
the value from 1 to 0. After applying all the new changes, everything was
back the way it should be.

Once again, thanks to Steve and Peter for your help.

-Chewy

You're welcome, Chewy. Thanks for posting the full solution to the
problem. I'm sure that it will help people.

I'd love to know what causes these settings to go bad in XP Home
Edition. Did access to that computer work for a time and then
suddenly stop working? If so, did you install any new software
(particularly, network software) around that time?
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
G

Guest

Yes, that is an interesting topic actually. I honestly have no idea what went
wrong. I was running Windows 2000 professional before reformatting and
installing XP home, however I dont think this would have caused any issues.

Upon installing XP Home, I managed to contract 3 trojan horses which i
swiftly cleaned and installed Sygate Personal Firewall, AVG antivirus and
Microsoft Antispyware beta. After doing all that, I updated XP Home and
installed SP2, but before doing that I never got the opportunity to test any
network configurations (because when i realised something fishy about my
computer, I physically disconnected it from my network and ran diagnosis to
ascertain what was happening, turned out I got come CodBot and some other
trojans).

Anyway, when I ran Win2000 Pro, everything was fine, file sharing and
network access to the desktop was fine, but when I made the switch (to XP
home) and did all that junk explained above, thats when things went screwy.
Well, thats probably as much information i can eloborate on and thats pretty
much all i know.

Tis' an interesting issue, you think it's just a bug with XP home?

Steve Winograd said:
I did manage to fix the problem before i recieved these replies, but I
followed a very similar procedure to fix the problem i was having as outlined
by Steve Winograd. However, on top of installing the Resource Kit Tools and
typing:

net user guest /active:yes
ntrights +r SeNetworkLogonRight -u Guest
ntrights -r SeDenyNetworkLogonRight -u Guest

I also had to alter a registry value (as i was still getting an error
message). I went to [HKLM/system/control/LSA/restrictanonymous] and changed
the value from 1 to 0. After applying all the new changes, everything was
back the way it should be.

Once again, thanks to Steve and Peter for your help.

-Chewy

You're welcome, Chewy. Thanks for posting the full solution to the
problem. I'm sure that it will help people.

I'd love to know what causes these settings to go bad in XP Home
Edition. Did access to that computer work for a time and then
suddenly stop working? If so, did you install any new software
(particularly, network software) around that time?
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
S

Steve Winograd [MVP]

I did manage to fix the problem before i recieved these replies, but I
followed a very similar procedure to fix the problem i was having as outlined
by Steve Winograd. However, on top of installing the Resource Kit Tools and
typing:

net user guest /active:yes
ntrights +r SeNetworkLogonRight -u Guest
ntrights -r SeDenyNetworkLogonRight -u Guest

I also had to alter a registry value (as i was still getting an error
message). I went to [HKLM/system/control/LSA/restrictanonymous] and changed
the value from 1 to 0. After applying all the new changes, everything was
back the way it should be.

Once again, thanks to Steve and Peter for your help.

-Chewy

You're welcome, Chewy. Thanks for posting the full solution to the
problem. I'm sure that it will help people.

I'd love to know what causes these settings to go bad in XP Home
Edition. Did access to that computer work for a time and then
suddenly stop working? If so, did you install any new software
(particularly, network software) around that time?
Yes, that is an interesting topic actually. I honestly have no idea what went
wrong. I was running Windows 2000 professional before reformatting and
installing XP home, however I dont think this would have caused any issues.

Upon installing XP Home, I managed to contract 3 trojan horses which i
swiftly cleaned and installed Sygate Personal Firewall, AVG antivirus and
Microsoft Antispyware beta. After doing all that, I updated XP Home and
installed SP2, but before doing that I never got the opportunity to test any
network configurations (because when i realised something fishy about my
computer, I physically disconnected it from my network and ran diagnosis to
ascertain what was happening, turned out I got come CodBot and some other
trojans).

Anyway, when I ran Win2000 Pro, everything was fine, file sharing and
network access to the desktop was fine, but when I made the switch (to XP
home) and did all that junk explained above, thats when things went screwy.
Well, thats probably as much information i can eloborate on and thats pretty
much all i know.

Tis' an interesting issue, you think it's just a bug with XP home?

Thanks for the recap. The problem is rare enough that I don't think
it's due to a bug in XP Home. I suspect that another program, in an
attempt to make the computer "more secure", is changing the settings.
I've installed AVG and Microsoft AntiSpyware on lots of XP Home
computers, but I've only installed Sygate Personal Firewall on XP
Professional. I think I'll try it on XP Home.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
G

Guest

I had the same thing happen to 2 of my PC's (1 xp home and 1 pro. The
restrict anoynomous setting changed on its own from 0 to 1. How???

Steve Winograd said:
I did manage to fix the problem before i recieved these replies, but I
followed a very similar procedure to fix the problem i was having as outlined
by Steve Winograd. However, on top of installing the Resource Kit Tools and
typing:

net user guest /active:yes
ntrights +r SeNetworkLogonRight -u Guest
ntrights -r SeDenyNetworkLogonRight -u Guest

I also had to alter a registry value (as i was still getting an error
message). I went to [HKLM/system/control/LSA/restrictanonymous] and changed
the value from 1 to 0. After applying all the new changes, everything was
back the way it should be.

Once again, thanks to Steve and Peter for your help.

-Chewy

You're welcome, Chewy. Thanks for posting the full solution to the
problem. I'm sure that it will help people.

I'd love to know what causes these settings to go bad in XP Home
Edition. Did access to that computer work for a time and then
suddenly stop working? If so, did you install any new software
(particularly, network software) around that time?
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
S

Steve Winograd [MVP]

B T said:
I had the same thing happen to 2 of my PC's (1 xp home and 1 pro. The
restrict anoynomous setting changed on its own from 0 to 1. How???

As I said, I'd love to figure out how this happens. Did you install
any new software (particularly, network software) around that time?
Have you ever installed any non-Windows networking or security
software? If so, what programs?
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
G

Guest

Chewy, I had the exact same problem and have been racking my brains for
months on this. At first, I thought is was just the "Group Policy - greyed
out Firewall" issue causing my grief. I fixed that (thanks to another
discussion thread); But, it didn't help me in this issue. So, tonight, I
finally found this Discussion Group and I am so very happy! I followed the
steps precisely and IT WORKED!. How cool is that? I really appreciate all
the assistance here. Not sure what caused this to happen in the first
place...as I once had everything working just fine (files being shared
between my desktop and laptops, etc.)....must have been some malware or
something. I run XoftSpy, MS Anti-Spy, and Spybot S&D...I figure between the
three of them, it pretty much catches the culprits. But, I guess there's
sometimes "remnants of distruction" hanging around even after you clean 'em
up. Anyway, just wanted to pass along the message...THANKS a BUNCH!

Chewy said:
I did manage to fix the problem before i recieved these replies, but I
followed a very similar procedure to fix the problem i was having as outlined
by Steve Winograd. However, on top of installing the Resource Kit Tools and
typing:

net user guest /active:yes
ntrights +r SeNetworkLogonRight -u Guest
ntrights -r SeDenyNetworkLogonRight -u Guest

I also had to alter a registry value (as i was still getting an error
message). I went to [HKLM/system/control/LSA/restrictanonymous] and changed
the value from 1 to 0. After applying all the new changes, everything was
back the way it should be.

Once again, thanks to Steve and Peter for your help.

-Chewy

Peter G said:
There is a lot of great troubleshooting advice given here. I had a very
similar problem and went through all the troubleshooting. In the end I had no
resolution. I then uninstallled SP2 on the PC that was denying access.
Everything started to work again. Then I reapplied SP2 and it continued to
function correctly. I believe something went wrong with the Windows firewall
even though it was turned off. Reapplying SP2 obviously corrected this. If
the advice from others doesnt help then maybe try uninstalling SP2 (if your
SP2 was applied over SP1).

Peter G
 

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