Network Save Issues

[Guest]

My office works on a small LAN with 30 or so workstations saving word files
to a Linux fileserver.

Over the past six months, we have experienced an increasing problem with
word saving recent changes to a document. The user at the workstation will
create/edit a word documents and save the file to the network drive.
Sometimes, at random it seems, when we go to open the file again, the changes
are no longer there.

Even stranger, this has also happened when saving files on the workstations.

Workstations have all ranges of word (97/2000/XP/2003).

Any thoughts or guidance would be greatly appreciated!

Thanks!

 

[Shauna Kelly]

Hi leaf1313

Lots of things could cause this. My number one guess would be that people
have opened a document from an email, made changes, and done File > Save (or
clicked the Save button) and have not noticed that they are saving a
document to a temporary file. Once you exit Word, the temporary file will be
deleted, meaning that the changes aren't saved.

Another possible cause is that a process that is synchronizing files between
the server and the workstations isn't working properly, so that the old copy
is over-writing the new one.

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word