network printing problem from XP laptops

P

Pokole_Paula

Hi,

We are encountering a network printing problem involving an XP Media
Center Edition desktop and XP laptops. Even though network print sharing has
been set up, only our Vista laptop can print through the network. The error
message on our XP laptops is below.

"The server for the 'HP LaserJet P1006' printer does not have the correct
printer driver installed. If you want to search for the proper driver, click
OK. Otherwise, click Cancel and contact your network administrator or
original equipment manufacturer for the correct printer driver. "

We tried updating XP Service Pack 3 and all drivers but nothing seems to work.

Thanks for your help!
 
C

Chuck

So have you checked to make sure that the printer driver is exactly the same
version on the server and the laptops?

One possibility is that the driver in use is part of/ supplied with windows,
and has limited features, in comparison to the OEM driver.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Networked printer problem 1
Network printing with Media Center Edition 2
USB printing on a network 1
RDP printing 4
Printing problem 1
Can not print to Network printer from one XP Computer 1
Epson R230 Printing Difficulties 1
Cannot Print via TCP/IP Port 1

Top