Net access

S

Squirrel-Salad

Any ideas why I can use the net for about 15minutes then all of a sudden IE
stops and will not load a page? the prgress bar moves but thats it, it
nevere gets to the end and does not give any "page not found" or whatever
messages. IE looks like it still running (no - "no response" message or the
like)

Vista ultimate (sp1 installed).

Now I know there was a problem with Zonealarm which was anounced a few days
ago but this did not effect Vista. But just to check I turned off Zonealarm
but the problem still there. The only way i can get surfin again is a
reboot!

Any ideas?
 
D

Don Varnau

Hi,
1. With the warning that a reset will delete autocomplete data, such as
passwords and you will have to reinstall browser add-ons, work through this
article:
936213- How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213/en-us

2. 936214- How to troubleshoot compatibility problems that affect IE7 in
Windows Vista:
http://support.microsoft.com/kb/936214 (Also applies to XP)

3. [Guided help] Internet Explorer stops responding, stops working, or
restarts:
http://support.microsoft.com/gp/pc_ie_intro

4. This may be a malware problem- adware, spyware, hijacker, trojan, etc.
See these sites for help:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
827315- Unexplained computer behavior may be caused by deceptive software:
http://support.microsoft.com/default.aspx?scid=827315

Hope this helps,
Don
[MS MVP- IE]
 
S

Squirrel-Salad

Hi,
1. With the warning that a reset will delete autocomplete data, such
as passwords and you will have to reinstall browser add-ons, work
through this article:
936213- How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213/en-us

2. 936214- How to troubleshoot compatibility problems that affect IE7
in Windows Vista:
http://support.microsoft.com/kb/936214 (Also applies to XP)

3. [Guided help] Internet Explorer stops responding, stops working, or
restarts:
http://support.microsoft.com/gp/pc_ie_intro

4. This may be a malware problem- adware, spyware, hijacker, trojan,
etc. See these sites for help:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
827315- Unexplained computer behavior may be caused by deceptive
software: http://support.microsoft.com/default.aspx?scid=827315

Hope this helps,
Don
[MS MVP- IE]

Squirrel-Salad said:
Any ideas why I can use the net for about 15minutes then all of a
sudden IE
stops and will not load a page? the prgress bar moves but thats it,
it nevere gets to the end and does not give any "page not found" or
whatever messages. IE looks like it still running (no - "no response"
message or the
like)

Vista ultimate (sp1 installed).

Now I know there was a problem with Zonealarm which was anounced a
few days
ago but this did not effect Vista. But just to check I turned off Zonealarm
but the problem still there. The only way i can get surfin again is a
reboot!

Any ideas?

thanks I will give them a try.
 

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