Needing help starting internet radio in musicmatch

[Guest]

I'm running musicmatch 9.0 and wanted to play internet radio(free) , but when
I click on the radio tab it says that Musicmatch cannot detect the version of
the player I am using and to enable cookies and try again.

I've tried several tried adjusting internet options and adding musicmatch to
trusted sites, to always allow cookies to musicmatch and to adjust security
settings, but I am still having no luck.

 

[Galen]

In bjxp23 <[email protected]> had this to say:

My reply is at the bottom of your sent message:

I'm running musicmatch 9.0 and wanted to play internet radio(free) ,
but when I click on the radio tab it says that Musicmatch cannot
detect the version of the player I am using and to enable cookies and
try again.

I've tried several tried adjusting internet options and adding
musicmatch to trusted sites, to always allow cookies to musicmatch
and to adjust security settings, but I am still having no luck.

Do you have a third party firewall installed? Particularly something like
Norton's Internet Security or ZoneAlarm? If so then (and you might need to
read the manual) you'll want to make sure that they are configured to allow
the type of access the player needs in order to use the radio features.

Galen
--

"And that recommendation, with the exaggerated estimate of my ability
with which he prefaced it, was, if you will believe me, Watson, the
very first thing which ever made me feel that a profession might be
made out of what had up to that time been the merest hobby."

Sherlock Holmes

 

[chicagofan]

I'm running musicmatch 9.0 and wanted to play internet radio(free) , but when
I click on the radio tab it says that Musicmatch cannot detect the version of
the player I am using and to enable cookies and try again.

I've tried several tried adjusting internet options and adding musicmatch to
trusted sites, to always allow cookies to musicmatch and to adjust security
settings, but I am still having no luck.

Not knowing whether you *upgraded* from a previous version, or this is an
OEM or clean install of version 9.0, what I have to say may be of no use.
Nevertheless, here goes.

I had that problem when I upgraded from an earlier version to 9.0; and it
went away after I cleared all references of that earlier version and
downloaded the whole application from MM's web site.

I could never get any help from MM, and as Galen already mentioned, MM's web
site also says, the problem is firewalls not being updated to handle IE6.
If your problem isn't solved by upgrading your firewall, you might try a
clean install. HTH...
bj