NEED VPN HELP PLEASE!!

[Chet]

I'm really having two issues that I would greatly
appreciate your help with. First, a little background. I
HAD a Netgear wireless router, and wireless USB adapter
that I use at home to connect to the T1 connection that
comes into my building that everyone shares. I
established connection with my office's VPN, and worked
remotely using my home desktop (home computer connected
to work computer, working from home). Now I want to set
up a VPN and connect to my HOME computer from other
locations (with my laptop while away from home, from
work, etc). I bought a better, faster (108mbps 802.11G
router - Netgear), and also bought XP Pro because I was
under the impression that with XP Pro this would be
simple. I tried setting up my own VPN through the New
Connection Wizard, and when I get to the step that
says "Accept incoming connections" or whatever, it
freezes up, errors out and gives me the following
message:
"Incoming Connections depend on the Routing and Remote
Access service which was unable to start. For more
information, check the system event log.

That's my first problem. Netgear says I need a special
router, or special 3rd party software. I was under the
impression that with XP Pro, XP Pro acts as the 3rd party
software. So now, not only am I not able to create my own
VPN to allow remote access to this computer, but now the
old connection that I used to connect to my work's VPN no
longer works. I click on the shortcut that worked up
until I tried setting up my own VPN, and nothing happens.
It's like that connection doesn't even exist anymore. So
I tried setting up a new connection, again with the New
Connection Wizard. I select "Connect to the netword at my
workplace" button, click next, and both options are
grayed-out. Ideally the radio button that says "Virtual
Private Network connection" would be enabled, so that I
could select it and move forward, but it's disabled and
I'm unable to click on either of the two options.
Therefore when I click "Next" nothing happens. What is
going on here? Do you have any suggestions for setting up
my own VPN as well? I was given some port #s to "open" by
Netgear if I come up with the 3rd party software...or
whatever. PLEASE HELP!! I REALLY need to be able to
connect to my work VPN, it's crucial!!!

 

[Robin Walker]

I tried setting up my own VPN through the New
Connection Wizard, and when I get to the step that
says "Accept incoming connections" or whatever, it
freezes up, errors out and gives me the following
message:
"Incoming Connections depend on the Routing and Remote
Access service which was unable to start. For more
information, check the system event log.

That is your problem: without RRAS you will not be able to VPN in or out.
You need to diagnose why RRAS is not starting. For a start, what did the
System Event Log say about this?

I tried setting up a new connection, again with the New
Connection Wizard. I select "Connect to the netword at my
workplace" button, click next, and both options are
grayed-out. Ideally the radio button that says "Virtual
Private Network connection" would be enabled, so that I
could select it and move forward, but it's disabled and
I'm unable to click on either of the two options.
Therefore when I click "Next" nothing happens.

Agan, you must ascertain why RRAS is not starting.

 

[lewisekrantz]

You can use remote desktop to your home XP PC even if you
are using a dynamic IP address.
(1) get a domain name from dyndns.??? Org I think
(2) get a client from ROCON software that will broadcast
your current IP address to dnydns.xxx
(3) then you can get to your home desktop from the internet

-----Original Message-----

I tried setting up my own VPN through the New
Connection Wizard, and when I get to the step that
says "Accept incoming connections" or whatever, it
freezes up, errors out and gives me the following
message:
"Incoming Connections depend on the Routing and Remote
Access service which was unable to start. For more
information, check the system event log.

That is your problem: without RRAS you will not be able to VPN in or out.
You need to diagnose why RRAS is not starting. For a start, what did the
System Event Log say about this?

I tried setting up a new connection, again with the New
Connection Wizard. I select "Connect to the netword at my
workplace" button, click next, and both options are
grayed-out. Ideally the radio button that says "Virtual
Private Network connection" would be enabled, so that I
could select it and move forward, but it's disabled and
I'm unable to click on either of the two options.
Therefore when I click "Next" nothing happens.

Agan, you must ascertain why RRAS is not starting.

--
Robin Walker [MVP Networking]
(e-mail address removed)


.

 

[Guest]

I dont even know how to view the system log, let alone
interpret it. I don't know what's going on! SOOOO
FRUSTRATING!!!

-----Original Message-----

I tried setting up my own VPN through the New
Connection Wizard, and when I get to the step that
says "Accept incoming connections" or whatever, it
freezes up, errors out and gives me the following
message:
"Incoming Connections depend on the Routing and Remote
Access service which was unable to start. For more
information, check the system event log.

That is your problem: without RRAS you will not be able to VPN in or out.
You need to diagnose why RRAS is not starting. For a start, what did the
System Event Log say about this?

I tried setting up a new connection, again with the New
Connection Wizard. I select "Connect to the netword at my
workplace" button, click next, and both options are
grayed-out. Ideally the radio button that says "Virtual
Private Network connection" would be enabled, so that I
could select it and move forward, but it's disabled and
I'm unable to click on either of the two options.
Therefore when I click "Next" nothing happens.

Agan, you must ascertain why RRAS is not starting.

--
Robin Walker [MVP Networking]
(e-mail address removed)


.

 

[Bill Sanderson]

Right-click My Computer, and choose Manage.

Expand the Event Viewer, and look at the System event log.

Go back to the time of your most recent startup, and look for events related
to services not starting.

One cause for RRAS not starting on SP1 systems involved reinstalling XP over
the XP+SP1 system, or using a pre-SP1 restore point. The fix was to
reinstall SP1.

In general, that'd be my recommendation as a good thing to try--reinstall
the current SP of your choice--I'd choose SP2.

I dont even know how to view the system log, let alone
interpret it. I don't know what's going on! SOOOO
FRUSTRATING!!!

-----Original Message-----

I tried setting up my own VPN through the New
Connection Wizard, and when I get to the step that
says "Accept incoming connections" or whatever, it
freezes up, errors out and gives me the following
message:
"Incoming Connections depend on the Routing and Remote
Access service which was unable to start. For more
information, check the system event log.

That is your problem: without RRAS you will not be able to VPN in or out.
You need to diagnose why RRAS is not starting. For a start, what did the
System Event Log say about this?

I tried setting up a new connection, again with the New
Connection Wizard. I select "Connect to the netword at my
workplace" button, click next, and both options are
grayed-out. Ideally the radio button that says "Virtual
Private Network connection" would be enabled, so that I
could select it and move forward, but it's disabled and
I'm unable to click on either of the two options.
Therefore when I click "Next" nothing happens.

Agan, you must ascertain why RRAS is not starting.

--
Robin Walker [MVP Networking]
(e-mail address removed)


.