Need SYSTEM INFO fix

[Joe]

I am no longer able to view System Information using the icon that opens
msinfo32.exe.
It runs the program, but nothing is displayed.
Running it from the command line doesn't result in a display either.
I know the program works because I can launch it from a command line with
the switch that generates a NFO file.
I can then view the file.
I've done a repair install of XP and an install of msinfo32.
Thanks for listening.
Have a good day.
Joe

 

[Wesley Vogel]

You may or may not be able to fix this. I can't fix mine.

It used to work but a Windows Critical Update screwed it up.
I don't know which CU is the culprit. Doesn't matter, it's screwed up.

This works. It's what I use.

Go here:
http://www.kellys-korner-xp.com/xp_tweaks.htm

Read instructions at the top.
Scroll down to and Click on:
172. Msinfo32 Batch File - To Gain Access

Unzip and save it where ever | Create a shortcut | Place the shortcut in
your Start Menu, Desktop or where ever | Click the shortcut to open msinfo32
Saves typing it in the Start | Run box every time.

Also in case any of this may work for you.....

Go here:
http://www.kellys-korner-xp.com/xp_abc.htm

Click the "M" and scroll down to:
Can't Open Msinfo32
Read the info.

 

[=?Windows-1252?B?uyBtcnRlZSCr?=]

Wes, the only update that I have NOT installed is KB870669.

Help & Support and msinfo32 (run) or Start » All Programs » Accessories » System Tools » System Information are working for me. I don't know if uninstalling KB870669 will fix it or not, all you can do is try.

--
Just my 2¢ worth,
Jeff
________in response to________
| You may or may not be able to fix this. I can't fix mine.
|
| It used to work but a Windows Critical Update screwed it up.
| I don't know which CU is the culprit. Doesn't matter, it's screwed up.
|
| This works. It's what I use.
|
| Go here:
| http://www.kellys-korner-xp.com/xp_tweaks.htm
|
| Read instructions at the top.
| Scroll down to and Click on:
| 172. Msinfo32 Batch File - To Gain Access
|
| Unzip and save it where ever | Create a shortcut | Place the shortcut in
| your Start Menu, Desktop or where ever | Click the shortcut to open msinfo32
| Saves typing it in the Start | Run box every time.
|
| Also in case any of this may work for you.....
|
| Go here:
| http://www.kellys-korner-xp.com/xp_abc.htm
|
| Click the "M" and scroll down to:
| Can't Open Msinfo32
| Read the info.
|
| --
| Hope this helps. Let us know.
| Wes

 

[=?Windows-1252?B?uyBtcnRlZSCr?=]

SP2 not installed either.

 

[Wesley Vogel]

Howdy Jeff,

KB870669 isn't the one that broke msinfo32 for me. It's too new. Msinfo32
got broken when I had XP Home. It's broken on my Pro installation and I
installed Pro in February of this year.

I am of the opinion that with XP, Pro or Home, certain things will be
screwed up. It's a crap shoot for what will be messed up.

For example; with XP Home, formatted FAT32, I could not get rid of any
balloon tips. XP Pro; clean install, reformatted hard drive to NTFS and I
still can't get rid of the balloon tips. I just love the, "Click here to
begin"

I'm about to install SP2, I have it downloaded, we'll see. ;-)

 

[Joe]

Thanks, Wes
I've tried and retried most of these "fixes" before.
msinfo32 runs from the XP menu icon but there is no display
I get no error messages.
I have the same results selecting Help and Support.
It runs but there is no display or error messages.
All services seem to be running OK
I probably messed up the registry by using a cleaner.
But I really don't know for sure.
Everything else seen to work OK.
Joe

 

[Wesley Vogel]

Joe,

Try this:
Start | Run | Paste this in the box:

msinfo32 /categories +all -loadedmodules

Click OK
Does System Info work now?

 

[Joe]

Thanks, Wes
The hard drive spins for a while but the screen view remains the same.
I get this same action whenever I select System Information.
There may be an answer out there somewhere.
Do you know of any good places to post a query?
Joe

 

[Wesley Vogel]

Look here:
http://www.kellys-korner-xp.com/xp_m.htm

Scroll down to:
Msinfo32 - System Information (Error or Missing)