D
Don Cohen
System is a Gateway 700XL running XP Home/SP2, well maintained.
I used to be able to help troubleshoot my kids computers (out of town) using
Remote Access, but recently found that something changed, and I was unable
to do this. In researching this, the most likely cause is an SID issue:
http://support.microsoft.com/kb/555385
I then remembered that last November, I replaced the main hard drive in my
computer with a larger one, and cloned the original OS Partition, which I
had periodically backed up using Power Quest Drive Image 2002. It seems
that this resulted in a change to the SID of this computer. I do recall
that after my first boot, Windows had to re-certify the validity of my
installation. I opened up the Drive Image program, but see no access to SID
information, or mention of it whatsoever. And apparently, this is now a
defunct product, with PowerQuest having been bought by Symantec, and
basically replaced by Ghost.
So, it seems that in order to regain the ability to provide Remote
Assistance, I need to fix the SID issue. I have seen references to SysPrep
and NewSID, but I am not familiar with either of these. In fact, until this
issue surfaced, I had only the vaguest awareness of SID to begin with. I'm
pretty adept with hardware and software, but had never had need to research
or address this particular issue.
So basically I have three questions:
1. What is the safest tool to use to change the SID on my computer?
2. How do I determine what the original SID was, so I know what to change
the SID to?
3. What potential other ramifications are there if I do change the SID?
Thanks!
--
Don
Photo Website at:
http://www.dlcphotography.net
[Remove the "lens cap" for email]
I used to be able to help troubleshoot my kids computers (out of town) using
Remote Access, but recently found that something changed, and I was unable
to do this. In researching this, the most likely cause is an SID issue:
http://support.microsoft.com/kb/555385
I then remembered that last November, I replaced the main hard drive in my
computer with a larger one, and cloned the original OS Partition, which I
had periodically backed up using Power Quest Drive Image 2002. It seems
that this resulted in a change to the SID of this computer. I do recall
that after my first boot, Windows had to re-certify the validity of my
installation. I opened up the Drive Image program, but see no access to SID
information, or mention of it whatsoever. And apparently, this is now a
defunct product, with PowerQuest having been bought by Symantec, and
basically replaced by Ghost.
So, it seems that in order to regain the ability to provide Remote
Assistance, I need to fix the SID issue. I have seen references to SysPrep
and NewSID, but I am not familiar with either of these. In fact, until this
issue surfaced, I had only the vaguest awareness of SID to begin with. I'm
pretty adept with hardware and software, but had never had need to research
or address this particular issue.
So basically I have three questions:
1. What is the safest tool to use to change the SID on my computer?
2. How do I determine what the original SID was, so I know what to change
the SID to?
3. What potential other ramifications are there if I do change the SID?
Thanks!
--
Don
Photo Website at:
http://www.dlcphotography.net
[Remove the "lens cap" for email]