Need help with a bugcheck reboot.

K

Ken Varn

We have a system running Windows 2000 Pro which occasionally reboots without
warning. The system event log indicates the following:

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c2
(0x00000007, 0x00000b8a, 0x84a188a0, 0x84a188a8). Microsoft Windows 2000
[v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini102803-02.dmp.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e
(0xc0000005, 0x8044f8f4, 0x00000000, 0x00000174). Microsoft Windows 2000
[v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini102803-03.dmp.


What are these bugchecks, and why are they causing the system to reboot
without warning?

--
-----------------------------------
Ken Varn
Senior Software Engineer
Diebold Inc.

EmailID = varnk
Domain = Diebold.com
-----------------------------------
 
L

LiquidJ

A bugcheck is the technical term for the "Blue Screen of Death". The
default behaviour for W2k when it gets a BSOD, is to reboot. You can
see/change this behaviour if you right click on "My Computer", click
Properties, choose the Advanced tab, click Startup and Recovery (the
"Automatically Reboot") checkbox will be checked.

You can use the dump files to determine the cause of the BSOD.


{L}
 
K

Ken Varn

I know that. What I need to know is what is causing it.

--
-----------------------------------
Ken Varn
Senior Software Engineer
Diebold Inc.

EmailID = varnk
Domain = Diebold.com
-----------------------------------
LiquidJ said:
A bugcheck is the technical term for the "Blue Screen of Death". The
default behaviour for W2k when it gets a BSOD, is to reboot. You can
see/change this behaviour if you right click on "My Computer", click
Properties, choose the Advanced tab, click Startup and Recovery (the
"Automatically Reboot") checkbox will be checked.

You can use the dump files to determine the cause of the BSOD.


{L}



Ken Varn said:
We have a system running Windows 2000 Pro which occasionally reboots without
warning. The system event log indicates the following:

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c2
(0x00000007, 0x00000b8a, 0x84a188a0, 0x84a188a8). Microsoft Windows 2000
[v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini102803-02.dmp.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e
(0xc0000005, 0x8044f8f4, 0x00000000, 0x00000174). Microsoft Windows 2000
[v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini102803-03.dmp.


What are these bugchecks, and why are they causing the system to reboot
without warning?

--
-----------------------------------
Ken Varn
Senior Software Engineer
Diebold Inc.

EmailID = varnk
Domain = Diebold.com
Click to expand...
Click to expand...
 
L

LiquidJ

What are these bugchecks, and why are they causing the system to
reboot
So when you asked why the system was rebooting, you already knew why? Just
testing?

Also check out MS KB article Q192463.


{L}



Ken Varn said:
I know that. What I need to know is what is causing it.

--
-----------------------------------
Ken Varn
Senior Software Engineer
Diebold Inc.

EmailID = varnk
Domain = Diebold.com
-----------------------------------
LiquidJ said:
A bugcheck is the technical term for the "Blue Screen of Death". The
default behaviour for W2k when it gets a BSOD, is to reboot. You can
see/change this behaviour if you right click on "My Computer", click
Properties, choose the Advanced tab, click Startup and Recovery (the
"Automatically Reboot") checkbox will be checked.

You can use the dump files to determine the cause of the BSOD.


{L}



Ken Varn said:
We have a system running Windows 2000 Pro which occasionally reboots without
warning. The system event log indicates the following:

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c2
(0x00000007, 0x00000b8a, 0x84a188a0, 0x84a188a8). Microsoft Windows 2000
[v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini102803-02.dmp.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e
(0xc0000005, 0x8044f8f4, 0x00000000, 0x00000174). Microsoft Windows 2000
[v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini102803-03.dmp.


What are these bugchecks, and why are they causing the system to reboot
without warning?

--
-----------------------------------
Ken Varn
Senior Software Engineer
Diebold Inc.

EmailID = varnk
Domain = Diebold.com
Click to expand...
Click to expand...
Click to expand...
 
K

Ken Varn

I checked the dump file. The exception address appears to be located in
ntoskrnl.exe.

--
-----------------------------------
Ken Varn
Senior Software Engineer
Diebold Inc.

EmailID = varnk
Domain = Diebold.com
-----------------------------------
LiquidJ said:
So when you asked why the system was rebooting, you already knew why? Just
testing?
Click to expand...

Also check out MS KB article Q192463.


{L}



Ken Varn said:
I know that. What I need to know is what is causing it.

--
-----------------------------------
Ken Varn
Senior Software Engineer
Diebold Inc.

EmailID = varnk
Domain = Diebold.com
-----------------------------------
LiquidJ said:
A bugcheck is the technical term for the "Blue Screen of Death". The
default behaviour for W2k when it gets a BSOD, is to reboot. You can
see/change this behaviour if you right click on "My Computer", click
Properties, choose the Advanced tab, click Startup and Recovery (the
"Automatically Reboot") checkbox will be checked.

You can use the dump files to determine the cause of the BSOD.


{L}



"Ken Varn" <nospam> wrote in message
We have a system running Windows 2000 Pro which occasionally reboots
without
warning. The system event log indicates the following:

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c2
(0x00000007, 0x00000b8a, 0x84a188a0, 0x84a188a8). Microsoft Windows 2000
[v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini102803-02.dmp.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e
(0xc0000005, 0x8044f8f4, 0x00000000, 0x00000174). Microsoft Windows 2000
[v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini102803-03.dmp.


What are these bugchecks, and why are they causing the system to reboot
without warning?

--
-----------------------------------
Ken Varn
Senior Software Engineer
Diebold Inc.

EmailID = varnk
Domain = Diebold.com
Click to expand...
Click to expand...
Click to expand...
 
L

LiquidJ

Which indicates that (as expected) a driver likely caused the BSOD. Check
out DriverVerify (a free download from MS) to try and isolate the driver or
faulty hardware.

Also, you can check out Q192463, specifically the section on Pstat.exe to
isolate the driver.


{L}



Ken Varn said:
I checked the dump file. The exception address appears to be located in
ntoskrnl.exe.

--
-----------------------------------
Ken Varn
Senior Software Engineer
Diebold Inc.

EmailID = varnk
Domain = Diebold.com
-----------------------------------
LiquidJ said:
What are these bugchecks, and why are they causing the system to reboot
without warning?
Click to expand...

So when you asked why the system was rebooting, you already knew why? Just
testing?

You can use the dump files to determine the cause of the BSOD.
Click to expand...

Also check out MS KB article Q192463.


{L}



Ken Varn said:
I know that. What I need to know is what is causing it.

--
-----------------------------------
Ken Varn
Senior Software Engineer
Diebold Inc.

EmailID = varnk
Domain = Diebold.com
-----------------------------------
A bugcheck is the technical term for the "Blue Screen of Death". The
default behaviour for W2k when it gets a BSOD, is to reboot. You can
see/change this behaviour if you right click on "My Computer", click
Properties, choose the Advanced tab, click Startup and Recovery (the
"Automatically Reboot") checkbox will be checked.

You can use the dump files to determine the cause of the BSOD.


{L}



"Ken Varn" <nospam> wrote in message
We have a system running Windows 2000 Pro which occasionally reboots
without
warning. The system event log indicates the following:

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c2
(0x00000007, 0x00000b8a, 0x84a188a0, 0x84a188a8). Microsoft
Click to expand...
Windows
2000
[v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini102803-02.dmp.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e
(0xc0000005, 0x8044f8f4, 0x00000000, 0x00000174). Microsoft
Click to expand...
Windows
2000
[v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini102803-03.dmp.


What are these bugchecks, and why are they causing the system to reboot
without warning?

--
-----------------------------------
Ken Varn
Senior Software Engineer
Diebold Inc.

EmailID = varnk
Domain = Diebold.com
Click to expand...
Click to expand...
Click to expand...
 

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