Need help to remove trojan adclicke-ab

[David H. Lipman]

From: "zoepiglet" <[email protected]>

| Cannot seem to remove the trojan-adclicke-ab from
| C:\WINDOWS\system32\adobemgr.exe. have tried to remove all adobe
| programmes, have run virus scanners, malware remover etc and nothing
| removes the trojan or adobemgr.exe.
|
| Any help would be great!
|
| zoe-- zoepiglet


There are anti virus News Groups specifically for this type of discussion.

microsoft.public.security.virus
alt.comp.virus
alt.comp.anti-virus

You going going about this ALL wrong !

Any file can be named anything. To create an air of lgitimacy, this malware has chosen to
use the name "adobe" in the filename. That does NOT mean you should be removing Adobe
software !


Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file. http://www.ik-cs.com/multi-av.htm


* * * Please report back your results * * *

 

[zoepiglet]

Cannot seem to remove the trojan-adclicke-ab from
C:\WINDOWS\system32\adobemgr.exe. have tried to remove all adobe
programmes, have run virus scanners, malware remover etc and nothing
removes the trojan or adobemgr.exe.

Any help would be great!

zoe

 

[Guest]

Probably after removing ALL Adobe applications you can just delete that file
..if you can't delete it from the Normal Mode ,make it in Safe Mode.

How to boot your computer in SAFE MODE
Do this by repeatedly typing F8 while Windows is starting before
Windows logo appears.
Then you'll open the BIOS menu where you can choose to boot
the hard drive in SAFE MODE

After you have deleted the file ,scan with your antivirus software in Safe
Mode.


Panda_man

 

[zoepiglet]

Thanks everyone for your help. It seems i have been able to remove the
trojan and worked out how to go into safe mode.

Thank you

Zoe