Need Help - Rebooting XP Prof. Computer

[Guest]

I have a Win XP Prof. workstation that during the process of booting up all
of the sudden reboots before it ever gets to the ctrl-alt-del screen. The
only thing a regular boot get's through is the inintial Windows XP logo
screen before it reboots. I can boot into Safe modes but not full mode.
Here is what I have done and I'm looking for help on my next steps to resolve
this issue.

1. Boots fine in Safe Mode so I took all services that are set as automatic
in regular mode and set them to manual thinking it was a service
2. Booted to last known good config
3. In Safe Mode restored back to a day last week when everything was
working fine.

The user tells me he has not installed any software recently and all of the
services seem to be working fine based on #1 above. I am thinking some
corrupted file or driver but I don't know where to look/how to find.

What steps should I take next to find and fix this problem without having to
reinstall the OS and all of my apps?

Thanks!

-Richard K

 

[Gerry]

Please post a copy of the Stop Error Report.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure even after you have
solved the problem as it's better disabled. Check for variants of the
Stop Error message.

An alternative is to keep pressing the F8 key during Start-Up and select
option - Disable automatic restart on system failure.


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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

there are major differences
between the safe mode and
normal mode environments.

i view safemode as a virgin
environment, so whatever you
are overlooking in normal mode
is obviously something not
running in safemode.

you might try to do a clean
boot to begin eliminating some
of the possible causes:

http://support.microsoft.com/kb/310353


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