D
Doug
Here is a litle background first.
I have a PC running XP pro, with 256 meg ram it runs through a router to a
DSL connection. It is part of a workgroup which accesses SABRE travel host.
All updates have been done via Windows update. About a week ago, it began
runnning VERRRRRY slow. I checked the antivirus software and it was way out
of date, so I installed a fresh copy of Norton AV pro 2004. Ran all
liveupdates and scanned drive. No virus found. Ran ADAWARE SE. Found a bunch
of things, cleaned them and rebooted. No change. Then I tried SpyBot S&D
thinking maybe ADAWARE missed something. I had heard of this happening.
Found a few items, but nothing big, and no change.
So......................... I do a Ctrl/Alt/Del and look at running
Processes. I see that there are two files running up a HUGE CPU count (up
and down up to 92, and back down to 2) Memory usage id very high as well
sometimes up to 120meg!!!! These files are called FAXINFO.exe, and
SVCMSVC.exe. I try to delete (end) the running process, and it goes away for
a second, then pops right back up!?!?.
I look for the files doing a search within XP, and see they are in the
Prefetch folder. (I do a little research to see what this is, and find out
it is a type of Cache) I clean out the folder per MS KB article, and reboot
thinking this will fix it. NO LUCK!!! In fact they are there again as a
running process.
Do a search on the drive again, and the only place these files are found are
in this Prefetch folder. WHAT ARE THEY??? I still cannot end the process for
more than 2 seconds before it pops up again.
Now, last night I noticed something even more odd. When they are both on the
running process list (FAXINFO.exe, and SVCMSVC.exe) only one of them really
is eating up the CPU and Memory usage. but I still can't stop it from
running.
Is this a virus? Spyware? I have no clue why they are running in the
background when I can't even find an associated program with those exe
commands.
HELP!!!!! I reeally don't want to wipe the drive clean and start from
scratch.
*************Oh yea, I am curious also. If I identify this issue as a virus
or spyware. an run a system restore, back say 6 months or so, will it delete
it and fix thiose issues? Or no? In fact just as a general question,
and not just for this issue, but accross the board????****************
Thanks! I am pulling what is left of my hair out.
Doug douggeri @ Hot mail. c o m
I have a PC running XP pro, with 256 meg ram it runs through a router to a
DSL connection. It is part of a workgroup which accesses SABRE travel host.
All updates have been done via Windows update. About a week ago, it began
runnning VERRRRRY slow. I checked the antivirus software and it was way out
of date, so I installed a fresh copy of Norton AV pro 2004. Ran all
liveupdates and scanned drive. No virus found. Ran ADAWARE SE. Found a bunch
of things, cleaned them and rebooted. No change. Then I tried SpyBot S&D
thinking maybe ADAWARE missed something. I had heard of this happening.
Found a few items, but nothing big, and no change.
So......................... I do a Ctrl/Alt/Del and look at running
Processes. I see that there are two files running up a HUGE CPU count (up
and down up to 92, and back down to 2) Memory usage id very high as well
sometimes up to 120meg!!!! These files are called FAXINFO.exe, and
SVCMSVC.exe. I try to delete (end) the running process, and it goes away for
a second, then pops right back up!?!?.
I look for the files doing a search within XP, and see they are in the
Prefetch folder. (I do a little research to see what this is, and find out
it is a type of Cache) I clean out the folder per MS KB article, and reboot
thinking this will fix it. NO LUCK!!! In fact they are there again as a
running process.
Do a search on the drive again, and the only place these files are found are
in this Prefetch folder. WHAT ARE THEY??? I still cannot end the process for
more than 2 seconds before it pops up again.
Now, last night I noticed something even more odd. When they are both on the
running process list (FAXINFO.exe, and SVCMSVC.exe) only one of them really
is eating up the CPU and Memory usage. but I still can't stop it from
running.
Is this a virus? Spyware? I have no clue why they are running in the
background when I can't even find an associated program with those exe
commands.
HELP!!!!! I reeally don't want to wipe the drive clean and start from
scratch.
*************Oh yea, I am curious also. If I identify this issue as a virus
or spyware. an run a system restore, back say 6 months or so, will it delete
it and fix thiose issues? Or no? In fact just as a general question,
and not just for this issue, but accross the board????****************
Thanks! I am pulling what is left of my hair out.
Doug douggeri @ Hot mail. c o m
