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Maybe these articles will shed some light:
(326675) "No Preview Available" and "File
Format Is Not Supported" Error Messages
Occur When You Try to View Graphic Files
http://support.microsoft.com/?kbid=326675
(810978) Internet Explorer Saves Images As
Bitmaps (.bmp Files
http://support.microsoft.com/?kbid=810978
(260650) Internet Explorer Does Not Save
Graphics Files in the Proper Format
http://support.microsoft.com/?kbid=260650
(324761) Cannot Save Images in Windows
XP As JPG
http://support.microsoft.com/?kbid=324761
Go to the following site and scroll
down to the bottom of the page.
"Music, Video, and Photos"
http://tinyurl.com/7g4k
Converting .Art Images Using AOL
http://members.aol.com/oldnelly77/page9.htm
ATTENTION AOL USERS
http://www.xmission.com/~emailbox/aol.htm
AOL / .ART
http://tinyurl.com/70ka
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John Inzer
Picture It! MVP
return e-mail disabled
Picture It! Support Center
http://tinyurl.com/2po2o
Digital Image Support Center
http://tinyurl.com/3xxqg
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Thanks John my problem is solved