My printer is not communicating with my device 1/26/08 8:16 PM ES

S

SylviasmsandGang

I've tried restoring to earlier date, and still can't get my printer to work.
I have Windows XP Home Ed SP2
I have a HP Printer 7800 series, model number 7850
It was working fine until I moved location of computer to another
room...upopn setting it up, printer couldn't p;rocess...message I received is:
"The computer is unable to establish 2 way communication with this
device."
I've been using my computer for over 6 years, and I've never had this problem.
I uninstalled my printer...I re-installed it with my disc for HP...and still
no printer...can you please help me.
(e-mail address removed)
or (e-mail address removed)
Awaiting anxiously for anyone's help/reply...ASAP...thanks, Sylvia S.
 
M

mike

i had a similar problem even tho i had not moved anything...i was told by
several that it couldnt be the cable but when i put on the new cable all was
well.....
 
S

SylviasmsandGang

Hi Mike, I'll try putting a new USB cable and see if this works..that is what
you're talking about right? Hope to hear from you again...I'll be intouch
after I try your suggestions...thanks...sylviasmsandgang
 
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