You need to describe more accurately what you are doing. There are no
address book files on Outlook. Nor should you ever import Outlook data. Just
copy your old Outlook data file and configure the new installation to use
it. To use another PST file (such as one from an earlier installation) and
set it to be the default for your current installation of Outlook, you will
first need to know the location and name of the PST file you'd like to use
as your new default. Then use the following directions:
- File menu > Open > Personal Folders file > migrate to the new PST file
location to open it
- Right-click on the root of the new set of folders in the folder pane (View
- Choose Properties
- Check the "Deliver POP mail" box
- Quit & restart Outlook
- Now you can Close the PST file that you were previously using (R-click on
that pst folder while in Folder View and select "Close <foldername>
Folders"). If you have any information in your former PST that you'd like to
transfer to your new default PST, you can drag and drop from one to the
other before you close the old one.
--
Russ Valentine
[MVP-Outlook]
Lori said:
Yes, it says, "Microsoft Outlook 2000 (9.0.0.2711) Internet Mail Only".
This is a new install on a brand-new hard drive. When I try to import my
old
Address Book files from the old hard drive (which I've saved to CD, and
then
to my current desktop as a .pst file), I get the interface error message.
Is this enough info?
Thanks,
Lori
Russ Valentine said:
Verify that this is indeed the Internet Mail Only mode. If it is, we will
have trouble. IMO does not use the Outlook Address Book and none of the
repair options work on it.
List the steps that produced the problem. Also, what actions cause the
error
message and what is the exact message?
--
Russ Valentine
[MVP-Outlook]
Lori said:
Sorry, Russ. I had made an error on the original post. It is Outlook
2000.
The problem is I cannot load any of my address book into it, nor can I
manually add any addresses. I'm receiving interface errors.
:
Are there 2 Lori's here?
When did Outlook 2002 suddenly become Outlook 2000 IMO? IMO was a
temporary
version of Outlook that provides no opportunity to create new profiles
or
repair problems. It was abandoned years ago.
Please post an accurate account of your problem so we don't both waste
our
time.
--
Russ Valentine
[MVP-Outlook]
I have Outlook 2000 Internet Mail Only version. I'm still receiving
the
interface error. I'm not sure I can even create a new profile much
less
how
I'd do it. Any additional help is very much appreciated.
Lori
:
I installed Outlook 2002 on a brand-new hard drive. I tried adding
my
contacts manually after trying unsuccessfully to import them from
Excel.
I
got one in, then I got an error message saying the following: "The
messaging
interface has returned an unknown error. If the problems persists,
restart
Outlook." After three restarts, I still get the message. Any ideas
what
to
do?
Thanks.
