My emails are going through as attachments to aol.com email addres

[Guest]

I have MS Outlook 2003 with MS Word 2003 as my email editor. All of my
recipients receive my emails including attachments except those who have an
aol.com email address. Those recipients receive the email in a WINMAIL.DAT
file and consequently, they can't open the file. Is there something on my end
I should do?
Thanks!

 

[Hal Hostetler [MVP P/I]]

Change your default message format from RTF to either Plain Text or HTML.
RTF is only understood by Outlook; all other email clients will either get a
WINMAIL.DAT attachment, or no attachment at all.

http://support.microsoft.com/?kbid=287720
OL2002: Attachments Are Not Visible to Some Recipients When You Use TNEF
http://support.microsoft.com/?kbid=290809
OL2002: How Message Formats Affect Internet Mail
http://support.microsoft.com/?kbid=197064
OL2000: (CW) Winmail.dat Attachments Included in Received Messages
http://support.microsoft.com/?kbid=224817
OL2000: Transport Neutral Encapsulation Format (TNEF) Basics

Decoder programs to read a WINMAIL.DAT file are here:

http://www.slipstick.com/addins/decoders.htm
Decoder Tools

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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