my DVD Drive stop working

[Guest]

hi

I have a HP dvd 740i is a double-layer recording and lightscribe direct disc
labeling dvd-drive i got it at best-buy.This is wat happon like 3 days ago i
did System Recovery and all was good till i put in a dvd-rom game in it to
play but when i did it did not play it so i when to start-my computer-dvd-rw
drive(E) and it toll me to please insert a disk into drive(E) but there is a
dvd-rom disk in so then i put in a dvd and the same thing happon but when i
put in a cd it plays it but not a dvd or dvd-rom and when i go to the
drive(E) properties it says that the device is working properly.can anyone
help me? And i have done system recovery b4 and this did not happon.

thx
..

 

[Rich Barry]

Try going into Device Manager, rt click My Computer select Properties then
Hardware then Dev Manager, then choose
Dvd\Cdrom Drives. Rt click your Drive and select Uninstall. Restart and let
WinXP reinstall the drive.

 

[Guest]

I did wat u toll me to but it did not work.Is there anything i can do to try
and fix it?Or is this it for the dvd burner and just go and buy a new
one?i'll take any help

 

[Rich Barry]

Try going here and downloading both the Firmware and the Litescribe
Software Update. Once downloaded install both.
Install firmware first.

 

[Rich Barry]

Here's the site
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=502021&lang=en

 

[Guest]

hi

I did download the firmware and litescribe software update but still not
thing.When i put a dvd or dvd-rom it trys to play it but then it stops but it
can still play cd's.Is there a software problem?

Thx

 

[Rich Barry]

If you can try the drive in another computer that would be a big help.
It may be that the drive went flaky on Dvd's but
can still process CD's.

 

[stegosaurus1]

I had a similar problem a few days ago after I relocated a number of CD-DVD programs to a new directory.

For both my CD & DVD drives, the devices would be listed in My Computer, hardware diags showed that
the drives were ok, the lights would blink, but inserted disks would NOT be read/writable.

Googling the problem eventually got me to this page: http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

Followed the directions and rebooted.

It worked for me. After the reboot, both drives were usable again.

BTW, Doug Knox's site's got lots of good stuff.

Dan.