My Contacts do not appear in the Address Book

[Guest]

I just converted from Office 2000 to Office 2003 and copied the old .pst file
to new Outlook. I see the Contacts got moved from the old Contacts folder to
the new Contacts folder...but they do not appear in the Address Book and
hence am unable to address messages.

I have used the Outlook Help facility to try to resolve the problem but with
no good result. I have clicked on Contacts, Properties, Outlook Address Book
and checked the box that says Show this Folder as an email Address Book.

From the standard tool bar, I click on the Address Book and the popup window
indicates:

Show Names from the: Contacts is shown in the pull down and when I click on
it Contacts shows up as a subfolder of Address Book.

Further, from this window, I then click on Tools/Options. The popup
indicates the following:

Show this address first: Contacts
Keep personal addresses in: Contacts
When sending mail, check names using these address lists in the following
order: Contacts

So, all indications are the address list should be pointing to the Contacts
list, but when I enter a name from Contacts in the To: box of a new email,
the address is not found. I know this is something very simple, but am
finding nothing in Help of the FAQs on the Address Book that answers my
question. Please offer some advice. Thanks,

Don

 

[Russ Valentine [MVP-Outlook]]

How did you transfer your data?
Just copying a PST file will corrupt your profile.
You may need to remove the Outlook Address Book Service entirely, restart
Outlook, then re-add it to repair that connection.
If your problems are more extensive, you will need to create a new profile
entirely.

Read the directions on how to transfer Outlook data correctly:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

 

[Guest]

Thanks so much...I removed the Outlook Address Book and re-added it and also
went through the routine of setting up the account when you first start
Outlook as per your direction. Problem is solved. I must have improperly
transferred my data the first time.
--
Don

How did you transfer your data?
Just copying a PST file will corrupt your profile.
You may need to remove the Outlook Address Book Service entirely, restart
Outlook, then re-add it to repair that connection.
If your problems are more extensive, you will need to create a new profile
entirely.

Read the directions on how to transfer Outlook data correctly:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]

I just converted from Office 2000 to Office 2003 and copied the old .pst
file
to new Outlook. I see the Contacts got moved from the old Contacts folder
to
the new Contacts folder...but they do not appear in the Address Book and
hence am unable to address messages.

I have used the Outlook Help facility to try to resolve the problem but
with
no good result. I have clicked on Contacts, Properties, Outlook Address
Book
and checked the box that says Show this Folder as an email Address Book.

From the standard tool bar, I click on the Address Book and the popup
window
indicates:

Show Names from the: Contacts is shown in the pull down and when I click
on
it Contacts shows up as a subfolder of Address Book.

Further, from this window, I then click on Tools/Options. The popup
indicates the following:

Show this address first: Contacts
Keep personal addresses in: Contacts
When sending mail, check names using these address lists in the following
order: Contacts

So, all indications are the address list should be pointing to the
Contacts
list, but when I enter a name from Contacts in the To: box of a new email,
the address is not found. I know this is something very simple, but am
finding nothing in Help of the FAQs on the Address Book that answers my
question. Please offer some advice. Thanks,

Don

 

[Russ Valentine [MVP-Outlook]]

A lot of people do. Transferring Outlook data is one of the most
counterintuitive processes I know.
--
Russ Valentine
[MVP-Outlook]

Thanks so much...I removed the Outlook Address Book and re-added it and
also
went through the routine of setting up the account when you first start
Outlook as per your direction. Problem is solved. I must have improperly
transferred my data the first time.
--
Don

How did you transfer your data?
Just copying a PST file will corrupt your profile.
You may need to remove the Outlook Address Book Service entirely, restart
Outlook, then re-add it to repair that connection.
If your problems are more extensive, you will need to create a new
profile
entirely.

Read the directions on how to transfer Outlook data correctly:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]

I just converted from Office 2000 to Office 2003 and copied the old .pst
file
to new Outlook. I see the Contacts got moved from the old Contacts
folder
to
the new Contacts folder...but they do not appear in the Address Book
and
hence am unable to address messages.

I have used the Outlook Help facility to try to resolve the problem but
with
no good result. I have clicked on Contacts, Properties, Outlook
Address
Book
and checked the box that says Show this Folder as an email Address
Book.

From the standard tool bar, I click on the Address Book and the popup
window
indicates:

Show Names from the: Contacts is shown in the pull down and when I
click
on
it Contacts shows up as a subfolder of Address Book.

Further, from this window, I then click on Tools/Options. The popup
indicates the following:

Show this address first: Contacts
Keep personal addresses in: Contacts
When sending mail, check names using these address lists in the
following
order: Contacts

So, all indications are the address list should be pointing to the
Contacts
list, but when I enter a name from Contacts in the To: box of a new
email,
the address is not found. I know this is something very simple, but am
finding nothing in Help of the FAQs on the Address Book that answers my
question. Please offer some advice. Thanks,

Don