Hi,
This problem is usually the result of a corrupt profile, and can be resolved by creating a new Outlook profile. To solve the problem please follow the steps below:
Create a New Profile and Personal Folders File
---------------------------------------------
NOTE: If you are using the Internet Mail Only (IMO) version of Outlook, skip to the section titled "Create a New Internet Mail Only (IMO) Profile."
If you are using the Corporate Workgroup version (CW) of Outlook, follow the steps immediately below.
Create a New Profile and PST file (CW)
---------------------------------------------
To create a new profile, follow these steps:
1 In Windows Control Panel, double-click the Mail And Fax icon. (The icon is a Mail icon if you did not install fax services.)
2. On the Services tab, click Show Profiles to list your profiles.
3. Click Add to start the Inbox Setup Wizard.
4. Check that the default is set to "Use the following information services.?"
5. Select the Service.
6. Click Next and in the Profile Name box, type a name for the new profile.
7. Follow the Inbox Setup Wizard prompts, answering the questions for your service. Make sure you specify a new Personal Folders file (*.pst) and do not use the existing file when prompted by the
wizard.
Create a New Internet Mail Only (IMO) Profile
---------------------------------------------
If you installed the Internet Mail Only version of Outlook, follow these steps:
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click the Mail icon.
3. Select and remove each Internet mail account from the Internet Accounts Manager. Be sure you know all the Properties for each account before removing.
Regards,
Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
---------------------------------------------
From: njbnjb <
[email protected]>
Subject: Multiple "Outlook Today-Personal Folders" in Folder List
Date: Tue, 17 Feb 2004 13:45:56 -0600
Message-ID: <
[email protected]>
Organization: OutlookForum.com
User-Agent: OutlookForum.com
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X-Originating-IP: 67.118.22.142
Newsgroups: microsoft.public.outlook
NNTP-Posting-Host: 69-56-172-122.theplanet.com 69.56.172.122
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Path: cpmsftngxa07.phx.gbl!cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
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X-Tomcat-NG: microsoft.public.outlook
I just installed Office XP on a new computer. I copied my old (Outloo
2000) outlook.pst file to logical drive E:. Somehow in my playin
around with this I have ended up with three instances of "Outloo
Today-Personal Folders" showing in the Folder List. The content of eac
is identical. I want to get rid of two instances of this and can'
figure out how to do it. There is no "Delete" option when I right-clic
them and both the Close option and the Rename option are grayed out.
did try both a Repair and a Reinstall from the Office XP CD. No luck
Any help out there would be greatly appreciated. nj
