Jan Il said:Hi teeny
You don't mention the version of Windows you are using, which really is a
must when asking for help in the newsgroups, but, try the following as it
may apply to your OS and see if it helps:
Read the information here first:
http://spaces.msn.com/mail-support/
http://spaces.msn.com/mailcall/
Please click on this link http://aumha.org/mydetail.htm and paste the
Browser/OS information in your next reply.
Hope this helps.
Jan
MS MVP - Windows IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
I cant get my msn space to upload photos anymore, Im not sure why its
suddenly stopped working, but I checked the help box and it said I needed
IE
6 or higher to run it. Do I download it or buy it? And where?!
Thanks.
Sorry, Im not very computer literate!
Thanks.
Jan Il said:Hi teeny
You don't mention the version of Windows you are using, which really is a
must when asking for help in the newsgroups, but, try the following as it
may apply to your OS and see if it helps:
Read the information here first:
http://spaces.msn.com/mail-support/
http://spaces.msn.com/mailcall/
Please click on this link http://aumha.org/mydetail.htm and paste the
Browser/OS information in your next reply.
Hope this helps.
Jan
MS MVP - Windows IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
I cant get my msn space to upload photos anymore, Im not sure why its
suddenly stopped working, but I checked the help box and it said I
needed
IE
6 or higher to run it. Do I download it or buy it? And where?!
Thanks.
Jan Il said:Hi teeny
OK...then you know that you have IE6, and therefore, you do have the
required browser.
It does not appear to be an IE problem, but, a problem with the beta
program. If you went to the first link that I posted for you, you will see
the following announcement:
*************************************************************
March 27
New help to opt-out
Some users have encountered problems trying to log into the Windows Live
Mail beta. For this we apologize; we are working hard to make sure that the
beta is reliable and performs well and we promise to have these problems
fixed before we launch the service formally. Please understand that this is
a beta product and we are working diligently to improve it every day.
For users who are unable to get logged in successfully, here are
instructions which will allow you to opt out of the beta and return to
classic Hotmail. We apologize for any inconvenience this may have caused.
1. Log in to your account as you normally would. At this point you may get
a partially loaded screen or other symptoms (bottom line is what you don't
get: your e-mail). In order to opt out, you need to replace the end of the
URL in your address bar AFTER you have tried logging in. You will replace
all the text after "/mail/" (see screen shot).
Click the small picture below to see the full screenshot.
To opt out of the beta:
3. In your browser address bar, replace the end of the address with:
options.aspx?subsection=9 (your URL will look something like:
http://by107w.bay107.mail.live.com/mail/options.aspx?subsection=9)
4. Hit enter
This will take you to the opt out page. Opting out will return you to the
classic Hotmail interface
************************************************
Thus, I would say that you should opt-out of the Beta at this time and
return to your regular Hotmail until they can get the problem figured out
and fixed.
Sorry, Im not very computer literate!
Thanks.
Not a problem.
Hope this helps.
Jan
MS MVP - Windows IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.
Jan Il said:Hi teeny
You don't mention the version of Windows you are using, which really is a
must when asking for help in the newsgroups, but, try the following as it
may apply to your OS and see if it helps:
Read the information here first:
http://spaces.msn.com/mail-support/
http://spaces.msn.com/mailcall/
Please click on this link http://aumha.org/mydetail.htm and paste the
Browser/OS information in your next reply.
Hope this helps.
Jan
MS MVP - Windows IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
I cant get my msn space to upload photos anymore, Im not sure why its
suddenly stopped working, but I checked the help box and it said I
needed
IE
6 or higher to run it. Do I download it or buy it? And where?!
Thanks.
My mail looks nothing like the screenshot, I dont think I have the beta
thing. There's nothing wrong with my hotmail, its just my msn space.
Sorry,
Im a bit confused. :s Thanks again for taking the time to help me.
Jan Il said:Hi teeny
OK...then you know that you have IE6, and therefore, you do have the
required browser.
It does not appear to be an IE problem, but, a problem with the beta
program. If you went to the first link that I posted for you, you will
see
the following announcement:
*************************************************************
March 27
New help to opt-out
Some users have encountered problems trying to log into the Windows Live
Mail beta. For this we apologize; we are working hard to make sure that
the
beta is reliable and performs well and we promise to have these problems
fixed before we launch the service formally. Please understand that this
is
a beta product and we are working diligently to improve it every day.
For users who are unable to get logged in successfully, here are
instructions which will allow you to opt out of the beta and return to
classic Hotmail. We apologize for any inconvenience this may have
caused.
1. Log in to your account as you normally would. At this point you may
get
a partially loaded screen or other symptoms (bottom line is what you
don't
get: your e-mail). In order to opt out, you need to replace the end of
the
URL in your address bar AFTER you have tried logging in. You will
replace
all the text after "/mail/" (see screen shot).
Click the small picture below to see the full screenshot.
To opt out of the beta:
3. In your browser address bar, replace the end of the address with:
options.aspx?subsection=9 (your URL will look something like:
http://by107w.bay107.mail.live.com/mail/options.aspx?subsection=9)
4. Hit enter
This will take you to the opt out page. Opting out will return you to
the
classic Hotmail interface
************************************************
Thus, I would say that you should opt-out of the Beta at this time and
return to your regular Hotmail until they can get the problem figured out
and fixed.
Sorry, Im not very computer literate!
Thanks.
Not a problem.
Hope this helps.
Jan
MS MVP - Windows IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.
:
Hi teeny
You don't mention the version of Windows you are using, which really
is a
must when asking for help in the newsgroups, but, try the following as
it
may apply to your OS and see if it helps:
Read the information here first:
http://spaces.msn.com/mail-support/
http://spaces.msn.com/mailcall/
Please click on this link http://aumha.org/mydetail.htm and paste the
Browser/OS information in your next reply.
Hope this helps.
Jan
MS MVP - Windows IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
I cant get my msn space to upload photos anymore, Im not sure why its
suddenly stopped working, but I checked the help box and it said I
needed
IE
6 or higher to run it. Do I download it or buy it? And where?!
Thanks.
Hi teeny
You don't mention the version of Windows you are using, which really is a
must when asking for help in the newsgroups, but, try the following as it
may apply to your OS and see if it helps:
Read the information here first:
http://spaces.msn.com/mail-support/
http://spaces.msn.com/mailcall/
Please click on this link http://aumha.org/mydetail.htm and paste the
Browser/OS information in your next reply.