MSN Messenger 6.1 Won't Sign In

[Steve]

Every time I try to sign in to MSN Messenger (I even
tried it with Windows Messenger) I get the following
error:

"We were unable to sign you in to the .NET Messenger
Service, possibly because of a problem with your Internet
connection. Please try again later. 0x81000370"

Well I *have* tried again later, and it has been doing
this for 2 days. I tried uninstalling MSN Messenger and
re-downloading & installing, but I still get this
problem. I get this problem with any screen name I try to
sign in with. (Also I have no firewalls on)
Could someone please help?

 

[Jonathan Kay [MVP]]

Greetings Steve,

Here are some suggestions you might want to check/try:
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Steve]

I'm still having problems. I tried everything you said,
but now I notice that I can't even log into my account at
MSN.com, Hotmail.com, or log on in MSN Explorer. (This
goes for more than one user name.) When I try to sign in
on the internet, I get a "Page cannot be displayed"
message, and with MSN Explorer it just keeps retrying to
sign in.
This has never happened before. Anything else that can
help?

 

[Guest]

i am having that problem at the moment with msn i have done the same as you i got told that some one has hacked in msn and re set it and my phoned her sever about they sorted it out but mine is the same .have you sorted yours out yet i am also having problems with windows up dates aswell any change do you know how i can get round that

 

[Guest]

I have the same problem....With the MSN messenger, can U
help me?
Did you find out something?