MSCONFIG

[Doc]

I am running Windows XP SP2 on a Dell Latude D610 (Laptop).
It has given me a lot of trouble booting up when it is not docked. Mostly
the blue screen of death!
Recently I started trying to stop some of the Startup programs in
MSCONFIG. Now all but 6 items under the Services tab ARE GONE, and all the
items in the device manager are also gone.
Can anyone help me Please! there are no earlier system restore points they
disappeared as well.
thanks in advance, Doc

 

[rmaniacnyc]

copy your
confsys.ini
autoexec.bat

edit them if at prompt (edit <filename>)
comment out/remove entries that are not necessary reboot .

Also check if you can select 'last known good startup???....' at boot
time

Select a different 'hardware profile' , F8?? key- Latest

Disconnect any recently installed hardware, camera, cable etc...


I had similar problem, when I installed itunes ... found the entries
in a startup file and uninstalled it.

 

[Malke]

copy your
confsys.ini
autoexec.bat

XP doesn't use any of those files.

edit them if at prompt (edit <filename>)
comment out/remove entries that are not necessary reboot .

Not going to make any difference even if the OP has those files.

Also check if you can select 'last known good startup???....' at boot
time

Select a different 'hardware profile' , F8?? key- Latest

Disconnect any recently installed hardware, camera, cable etc...
I had similar problem, when I installed itunes ... found the entries
in a startup file and uninstalled it.

Doc, I hate to say this but it sounds like hardware failure. One way to
check is to write down the Stop Error (the white numbers and letters on
the Blue Screen) and research it here:

http://www.aumha.org/win5/kbestop.htm

I hope the laptop is still under warranty.

Malke

 

[Doc]

Yes it is under warranty company pc...
I have so much stuff on it I hate to turn it in, they have no heart on
saving and backing stuff up. I did back it up about a month ago. You know
how it goes they will say "YOU TORE IT UP".
I can get past the blue screen, just no hardware now.

 

[Malke]

Yes it is under warranty company pc...
I have so much stuff on it I hate to turn it in, they have no heart on
saving and backing stuff up. I did back it up about a month ago. You
know how it goes they will say "YOU TORE IT UP".
I can get past the blue screen, just no hardware now.

Back up the data, or have a local professional back it up for you, and
take it to your IT people for repair/replacement. You did not cause the
hardware issues - unless you dropped or otherwise mistreated the
laptop. There really is no getting around this because hardware will
not heal itself.

Malke

 

[Doc]

Fixed it today...
Some how Plug and Play got disabled... We used "Computer Management"
"Services" enabled plug and play then all the rest of the services.

It works great now.

 

[Malke]

Fixed it today...
Some how Plug and Play got disabled... We used "Computer Management"
"Services" enabled plug and play then all the rest of the services.

It works great now.

Glad to hear you solved it and that it wasn't hardware. Thanks for
posting the solution.

Malke