MSConfig error

S

Stevens

I am running Windows XP Pro, SP2. I'm not sure when this started but I went
into MSConfig, startup tab, to prevent a program from starting up on bootup.
I unchecked the program and clicked Apply and got the message, 'An access
denied error was returned while attempting to change a service. You may need
to log on using an Administrator account to make the specified changes'. I
am the administrator and was logged on as such. I clicked OK and exited
MSConfig. When I went back in, the program that I had unchecked, was
unchecked. So it did work even though I got that message. Any ideas why I
am getting the access denied message and how to remove it?

Thanks in advance.
 
D

Dick Scheibe

Hi Mike Stevens
I have exactly the same proplem with MSconfig that you do and I am not
running McAfee - my virus software is AVG. Have you had any luck fixing the
problem?
Dick Scheibe
 
S

Stevens

Good morning Dick,

Not really but it is working. The guy that replied to me about the problem
being McAfee was apparently correct. If I disable my McAfee Online Access
Scan I can make changes to the startup in MSConfig with no error messages.
But if the Online Access Scan is enabled I still get the error messages but
the changes do take. ???
So, since I am able to make the changes I want I just leave my Online Access
Scan enabled and put up with the apparently erroneous error messages.

You may try disabling your AVG software and give it a try. Good luck.
 
D

Dick Scheibe

Thanks Mike
I'll try disabling AVG. If that works I'll contact them for help. They are
usually very good.
Dick
 
R

Ron Rosenfeld

I am running Windows XP Pro, SP2. I'm not sure when this started but I went
into MSConfig, startup tab, to prevent a program from starting up on bootup.
I unchecked the program and clicked Apply and got the message, 'An access
denied error was returned while attempting to change a service. You may need
to log on using an Administrator account to make the specified changes'. I
am the administrator and was logged on as such. I clicked OK and exited
MSConfig. When I went back in, the program that I had unchecked, was
unchecked. So it did work even though I got that message. Any ideas why I
am getting the access denied message and how to remove it?

Thanks in advance.

I get that, but it only has to do with disabling my anti-virus program (AVAST
in my case). So I can ignore it, and just turn off the on-access antiviral
program after bootup.
--ron
 

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