MS Windows XP Pro Piracy

G

Gusto

I recently purchased XP Pro from an internet site. The software seems
to install and work fine except when I try to do one specific update
-- Service Pack 1. When I try to do that update I get an error saying
the Product Key is invalid and to contact the the Piracy Division at
MS. All other updates from the MS update site install ok.

I sent an email to the MS Piracy group expecting to get some insight
to what was happening. However, all I got back was an autoreply
basically saying no further info would be forthcoming.

I have two questions:

a. Have I purchased pirated software?

b. If so, how can I get the update from MS to download and install?

Thanks
 
C

Carey Frisch [MVP]

If you are getting the following error message when attempting to update:

Error Message: The Product Key Used to Install Windows Is Invalid
http://support.microsoft.com/default.aspx?scid=kb;en-us;326904&Product=winxp

You'll have to purchase a new "Full Version" of Windows XP Professional
and perform a "Repair Install" using the new Windows XP Pro CD and Product Key
that comes with it. (You cannot simply change the Product Key)

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------------


| I recently purchased XP Pro from an internet site. The software seems
| to install and work fine except when I try to do one specific update
| -- Service Pack 1. When I try to do that update I get an error saying
| the Product Key is invalid and to contact the the Piracy Division at
| MS. All other updates from the MS update site install ok.
|
| I sent an email to the MS Piracy group expecting to get some insight
| to what was happening. However, all I got back was an autoreply
| basically saying no further info would be forthcoming.
|
| I have two questions:
|
| a. Have I purchased pirated software?
|
| b. If so, how can I get the update from MS to download and install?
|
| Thanks
 

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