MS SUS issue ... second post

[Jeremy Spaulding]

I posted this previously, and never received a reply ...
maybe I'll have better luck this time.
In Microsoft Software Update Service after synchronizing,
I attempt to approve the updates,
and receive the following error:

The page cannot be displayed
There is a problem with the page you are trying to reach
and it cannot be displayed.

----------------------------------------------------------
----------------------

Please try the following:

Click the Refresh button, or try again later.

Open the usbi1inf01 home page, and then look for links to
the information you want.
HTTP 500.100 - Internal Server Error - ASP error
Internet Information Services

----------------------------------------------------------
----------------------

Technical Information (for support personnel)

Error Type:
Microsoft VBScript runtime (0x800A01F4)
Variable is undefined: 'autoupdate_providerslots'
/autoupdate/dictionaries/loadproviders.inc, line 16


Browser Type:
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1;
FunWebProducts; .NET CLR 1.1.4322)

Page:
GET /autoupdate/administration/en/publish.asp

Time:
Tuesday, November 18, 2003, 1:55:43 PM


More information:
Microsoft Support




Please help.....

..

 

[NIC Student]

Hi Jeremy,

Have you tried the SUS newsgroup? It is monitored by MS folks.

microsoft.public.softwareupdatesvcs

I googled that group with your question and got this:

"Troubleshooting this problem, I discovered that somewhere
along the line the vb scripting engine got hosed or
something and the vbscript.dll needed to be re-registered
with regsvr32.

Command Prompt>regsvr32 vbscript.dll"

Here is whole thing:


http://tinyurl.com/xm8f

 

[Steven Liu]

Hi Jeremy,

Do yo have the Exchange installed on the same server? Do you also enabled
the Outlook Web Access of the Exchange? If yes, you may encounter the
problem.

To solve the problem, let's try the following steps.

1. Using the Internet Service Manager, access the properties of the
"Exchange" application/virtual directory from the web site OWA is
configured on.

2. On the 'virtual directory' tab click the 'configuration' button.

3. Select the 'App Options' tab, and place a check mark back into the
options labelled 'Enable session state' and 'enable paren paths'.

For more refererence link:

308164 HOW TO: Create and Configure Active Server Pages (ASP) Web
Applications
http://support.microsoft.com/?id=308164

It's better to install the SUS on a clean Windows 2000 server. Here is the
recommendations for installing Microsoft SUS.

322365 Server Requirements and Recommendations for Installing Microsoft
http://support.microsoft.com/?id=322365

Thanks for using Microsoft News Group!

Sincerely,

Steven Liu [MSFT]

Microsoft Online Partner Support

MCSE 2000

Get Secure! - www.microsoft.com/security

This posting is provided "as is" with no warranties and confers no rights.

 

[Jeremy Spaulding]

I do not use Exchange, and no, no e-mail sys tem is
installed on this server. In fact the only other web
service installed is McAfee ePolicy Orchistrator, which is
configured to use different ports than SUS, and as far as
I can tell doesn't use java at all. Any other ideas?

 

[Steven Liu]

Hi Jeremy,

Do you have the Windows 2000 SP4 installed? If not, please install it first
and see whether this works.

If it does not work, I think we can try the following plan:

1- remove msus- reboot
2- uninstall iis- reboot
3- install iis- all defaults
4- reapply Windows 2000 sp4- reboot-
5- install sus- all defaults.

If this still does not work, please reply the post and I will continue to
help you.

Thanks for using Microsoft News Group!

Sincerely,

Steven Liu [MSFT]

Microsoft Online Partner Support

MCSE 2000

Get Secure! - www.microsoft.com/security

This posting is provided "as is" with no warranties and confers no rights.