MS Office PowerPoint Hyperlink error

[Guest]

Error in hyperlink to internal website in PowerPoint. Weird part is it worked
a few times. Link is to internal website http://intranet/ it works in IE.
I even tried the ip address in the hyperlink and still get the following
error "The Internet site reports that the item you requested could not be
found. (HTTP/1.0 404)". To fix issue I have upgraded from MS Office 2003
from SP1 to SP2. This has not helped. The hyperlink works fine in IE. Not
able to file a solution anywhere. Hopefully you can help.

Thanks,
Wendell

 

[Steve Rindsberg]

Error in hyperlink to internal website in PowerPoint. Weird part is it worked
a few times. Link is to internal website http://intranet/ it works in IE.
I even tried the ip address in the hyperlink and still get the following
error "The Internet site reports that the item you requested could not be
found. (HTTP/1.0 404)". To fix issue I have upgraded from MS Office 2003
from SP1 to SP2. This has not helped. The hyperlink works fine in IE. Not
able to file a solution anywhere. Hopefully you can help.

Check File, Document Properties and see if a Hyperlink Base has been set.
Try changing it back to blank if so.

 

[Guest]

In PowerPoint Presentation Properties, under the Summary tab, Hyperlink base
is blank. I also tried putting the hyperlink in there and it didn't fix the
issue. Note this is an issue in a presentation where a couple of words are
setup to hyperlink to an internal website.

 

[Steve Rindsberg]

Thanks for the clarification on the nature of the link. I don't think that should
affect anything, though.

Might your firewall settings be preventing PPT from launching the link?
I don't really think that's it, else you'd be getting a different error message,
though. This looks more like the link's getting munged but still passed along to
the web server (which is passing back a 404 error).

You might want to d/l a copy of our FixLinks demo. It's free, no obligation,
nothing to buy; the Links report might tell you something about the link that PPT
itself is hiding. Worth a try. If you like, paste the relevant bit of the link
report here.

Also take a look at the number of links in the presentation. It's possible that
you're butting up against an internal limit in PPT. The Link report will give you
some hints there too.