movie maker 2.1 gives unknown error when capturing video from camc

G

Guest

I've a panasonic pv gs180 minidv digital camcorder (bought yesterday). I'm
trying to capture the video using windows movie maker 2.1, with my camcorder
connected thru USB high speed (my laptop is toshiba satellite A85-S107, which
has high speed USB, I checked on internet too).

Now, all my steps pass exactly the same way as shown on microsoft.com.
I tried 2 ways.
In the first one, I chose "automatically copy all the tape". In this, when I
start capturing video, it says it's rewinding the tape (step 1). I see the
tape rewinding on the camcorder, which is good. Then it says it's capturing
video (step2), and over here it gives an error saying "an unknown error has
occured". It doesn't even go to step 3 which is "creating file". I see file
as 0KB.

In the second attempt, I chose "Capture parts of the tape manually". Here,
it instantly gives an error saying "an unknown error has occured".

I've tried many things, shutting down my laptop & camcorder, but no success.
I've talked to a lot of cust service ppl at panasonic, but no help. Pls, help
me to figure out what is this error. I would really appreciate that.

Microsoft link to movie maker faqs that I tried:
http://www.microsoft.com/windowsxp/using/moviemaker/21/faq.mspx
 
G

Guest

I have the exact same problem, but with a PD150 and with firewire.

What can I do?

THX
Wolf
 

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