Movei maker not working.

[Paul]

Hi everyone, i need some help. I'm not very PC literate so please keep any
advice non-technical please!!

Proplem : Everytime i try to open movie maker i get the error message
"Windows Movie Maker has encountered a problem & needs to close. We are sorry
for the inconvenience." It then asks me to send an error report, which i have
done on many occasions.

I've also tried to remove it from my system & re-install it, but it wont let
me do this without removing & re-installing SP2, which i dont want to do
unless i really have to.

Anyone with any ideas on what might help me would be greatly appreciated.

Thanks & merry Christmas
Paul

 

[John Inzer]

Hi everyone, i need some help. I'm not very PC literate so please
keep any advice non-technical please!!

Proplem : Everytime i try to open movie maker i get the error message
"Windows Movie Maker has encountered a problem & needs to close. We
are sorry for the inconvenience." It then asks me to send an error
report, which i have done on many occasions.

I've also tried to remove it from my system & re-install it, but it
wont let me do this without removing & re-installing SP2, which i
dont want to do unless i really have to.

Anyone with any ideas on what might help me would be greatly
appreciated.

Thanks & merry Christmas
Paul

=============================
Some users have reported problems
after installing IE7. If this applies to your
situation ...uninstalling IE7 may be worth
a try.

(927177) How to uninstall Internet Explorer 7
http://support.microsoft.com/kb/927177/en-us

More info:

Movie Maker 2 Crashes and Hangs
http://tinyurl.com/bqgyx

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Mugge]

=============================
Some users have reported problems
after installing IE7. If this applies to your
situation ...uninstalling IE7 may be worth
a try.

(927177) How to uninstall Internet Explorer 7
http://support.microsoft.com/kb/927177/en-us

More info:

Movie Maker 2 Crashes and Hangs
http://tinyurl.com/bqgyx

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Mugge]

Hi John

I have the same problem. I can not get Movie maker to work at all. Get the
same message. And I can not find out where to delete the old movie maker and
where I can download a new version. To me it seem as movie maker is a part of
servicepack2 and that I can not get it by it self.
Did you find a solution.

Mugge

 

[John Inzer]

Hi John

I have the same problem. I can not get Movie maker to work at all.
Get the same message. And I can not find out where to delete the old
movie maker and where I can download a new version. To me it seem as
movie maker is a part of servicepack2 and that I can not get it by it
self.
Did you find a solution.

Mugge

===============================
Did you try uninstalling IE7? Did you read
the article about Crashes and Hangs?

Anyway...here are two methods of
reinstalling Movie Maker...

1) The following steps previously offered by
Carlos, MCSE are supposed to reinstall
MM2.1. (you'll need your Windows XP Disk)

1. Go to C:\Windows\inf
2. Right click on Moviemk.inf and click on Install
3. When it asks for your Windows XP cd put
it in and browse to the I386 folder. Click OK

2) Reinstalling WinXP SP2 will reinstall Movie
Maker 2.1. You can download SP2 from the
following site:

Download Windows XP SP2
http://tinyurl.com/6ubys

Generally, users install from the net but this
site allows you to download the complete
file to your hard drive before installing.

It's good for a network administrator because
you can burn it on a CD and install it on as
many computers as you need to.

And it's good for a single machine because
if you ever need to install it again...you'll have
it available without waiting for a download.

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Paul]

John,

Thanks mate, i took your advice & removed IE7. Movie Maker is now working
perfectly.

The only down side is my Mrs now wants me to put all the video we have onto
the system & then onto DVD.

Thanks again for the help & have a great New Year.

Paul

 

[John Inzer]

John,

Thanks mate, i took your advice & removed IE7. Movie Maker is now
working perfectly.

The only down side is my Mrs now wants me to put all the video we
have onto the system & then onto DVD.

Thanks again for the help & have a great New Year.

Paul

=====================
You're welcome.

Thanks for the update.

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk