Moved my PST to a new machine, Lost Contacts

C

Cindy

I recently built a new machine and moved my PST to that box as i have many
times before. The contacts list has always stayed intact.

All of my email is there.

However, when I click on the address book I get an error that:
'The address list could not be displayed. The contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have permissions. For information on how to remove
this folder from the Outlook Adress Book, see Microsoft Outlook Help."

However, the addresses are there. If I pull up an old email and try to add
that addressee to my list, it tells me there's already an entry and asks if
I want to replace it (and it displays the old entry).

I need my adress/contacts list. How do I get this back?
 
R

Russ Valentine [MVP-Outlook]

You haven't lost a thing. Look in your Contacts Folder. What do you see?
Your Contacts, of course.
Anytime you change your PST file you must reconfigure your Outlook Address
Book Service. I'm sure you know how. I can't tell you because you didn't
post your Outlook version.
 
C

Cindy

Thanks. Yes, it is there.

It is outlook 2002. How do I point to that contacts folder?

Thanks!!

C


Russ Valentine said:
You haven't lost a thing. Look in your Contacts Folder. What do you see?
Your Contacts, of course.
Anytime you change your PST file you must reconfigure your Outlook Address
Book Service. I'm sure you know how. I can't tell you because you didn't
post your Outlook version.
--
Russ Valentine
[MVP-Outlook]
Cindy said:
I recently built a new machine and moved my PST to that box as i have many
times before. The contacts list has always stayed intact.

All of my email is there.

However, when I click on the address book I get an error that:
'The address list could not be displayed. The contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have permissions. For information on how to
remove this folder from the Outlook Adress Book, see Microsoft Outlook
Help."

However, the addresses are there. If I pull up an old email and try to
add that addressee to my list, it tells me there's already an entry and
asks if I want to replace it (and it displays the old entry).

I need my adress/contacts list. How do I get this back?
 
C

Cindy

Nevermind. I got it now.

I deleted the current one. Added a new one. Fiddled with it a bit. And
there it was.

Thanks!!!


Cindy said:
Thanks. Yes, it is there.

It is outlook 2002. How do I point to that contacts folder?

Thanks!!

C


Russ Valentine said:
You haven't lost a thing. Look in your Contacts Folder. What do you see?
Your Contacts, of course.
Anytime you change your PST file you must reconfigure your Outlook
Address Book Service. I'm sure you know how. I can't tell you because you
didn't post your Outlook version.
--
Russ Valentine
[MVP-Outlook]
Cindy said:
I recently built a new machine and moved my PST to that box as i have
many times before. The contacts list has always stayed intact.

All of my email is there.

However, when I click on the address book I get an error that:
'The address list could not be displayed. The contacts folder
associated with this address list could not be opened; it may have been
moved or deleted, or you do not have permissions. For information on
how to remove this folder from the Outlook Adress Book, see Microsoft
Outlook Help."

However, the addresses are there. If I pull up an old email and try to
add that addressee to my list, it tells me there's already an entry and
asks if I want to replace it (and it displays the old entry).

I need my adress/contacts list. How do I get this back?
 
R

Russ Valentine [MVP-Outlook]

http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Cindy said:
Thanks. Yes, it is there.

It is outlook 2002. How do I point to that contacts folder?

Thanks!!

C


Russ Valentine said:
You haven't lost a thing. Look in your Contacts Folder. What do you see?
Your Contacts, of course.
Anytime you change your PST file you must reconfigure your Outlook
Address Book Service. I'm sure you know how. I can't tell you because you
didn't post your Outlook version.
--
Russ Valentine
[MVP-Outlook]
Cindy said:
I recently built a new machine and moved my PST to that box as i have
many times before. The contacts list has always stayed intact.

All of my email is there.

However, when I click on the address book I get an error that:
'The address list could not be displayed. The contacts folder
associated with this address list could not be opened; it may have been
moved or deleted, or you do not have permissions. For information on
how to remove this folder from the Outlook Adress Book, see Microsoft
Outlook Help."

However, the addresses are there. If I pull up an old email and try to
add that addressee to my list, it tells me there's already an entry and
asks if I want to replace it (and it displays the old entry).

I need my adress/contacts list. How do I get this back?
 

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