mouse stops working

[Guest]

My husband's mouse freezes so the icon or arrow does not move. Then he has to
shut off the computer to start all over again. Is this a fixable problem?
Does he need a new mouse? Does he need a new computer? Neither of us are
computer literate.
Nel

 

[Suzanne S. Barnhill]

Whatever the cause of this problem, it has nothing to do with Word. If
rebooting solves the problem, there is probably a hardware/software
conflict, but you'll need to ask the experts in a newsgroup devoted to your
particular operating system and/or mouse hardware.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

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