mouse over scrolls on page up/down

B

bullet

i have noticed that my intellimouse wheel mouse (ps/2) is
over scrolling when i click in the vertical shaded cursor
bar to scroll up/down one full page while in windows
internet explorer. also, advancing one line at a time has
changed to three at a time whether using the wheel or
clicking on the vertical scroll bar arrows on the web
page. interestingly, my keyboard page up/down and cursor
keys still work properly, and the problem does not occur
in any other screen containing a vertical scroll bar that
i have noticed yet, except for "aution tamer" which
requires internet explorer to be installed in order to
function.

i noticed the page scrolling problem after i did a couple
of critical updates for windows xp (which as i recall
dealt with security issues with internet explorer), and
updated and run both spybot and ad-aware this past week.
no other applications were modified, installed or deleted
during this time.

i have uninstalled intellipoint 4.0, rebooted, uninstalled
the generic mouse drivers, rebooted, had the generic mouse
drivers rebuilt by windows automatically on reboot, and
installed the latest (no longer supported) intellipoint
5.0 xp/2000 software. at no time has this helped.

is their a problem with windows updates, current ad-aware
or spybot updates, or a missing/corrupt mouse or explorer
file?

current versions:
windows xp pro sp1 and all current critical updates
windows internet explorer 6.0.2800.1106.xpsp2.030422-1633
intellipoint/mouse driver version 5.0.174.0

thanks for your help!
 
K

Ken

I've experienced this problem, too, on 2 different
computers running Win XP. It occurred with the latest IE6
SP1 update. I have two different mouse configurations
installed on these computers, so I am pretty certain it
is a problem with the IE6 update. It over-scrolls on both
the horizontal and vertical scroll bars. The over-
scrolling is only in IE6, but not in other windows using
a scroll bar. I've reported a problem with Microsoft, but
with no solution yet.

Ken
 
G

Guest

figured out the problem after reading other messages in
this newsgroup. it seems the latest critical update for
windows internet explorer version 6, Q824145 aka KB824145,
causes the problem. MS is aware of the issue according to
a MS representative's reply to a similar question. a
suggestion was to click ever so slightly above or below
the cursor bar (in the shaded vertical track) in order to
scroll only one full page. another workaround is to just
use your keyboard keys. hmm, not good.

another "fix" i found was to just simply uninstall the
update from control panel's "add/remove programs". once
the patch is removed the scrolling problem vanished.

hope this helps.
 
U

unityco

I've applied this update, and have experienced the scroll problems, however,
it is not listed in my "Add/Remove" program list. Is it under another
number?
 
F

Frank Saunders, MS-MVP

unityco said:
I've applied this update, and have experienced the scroll problems,
however, it is not listed in my "Add/Remove" program list. Is it
under another number?

Listed as
Internet Explorer Q824145
 
G

Guest

Yeah, but what exactly was the patch needed for though? I can't believe MS is going to be able to shrug this off, they must come up with a fix. To just 'tap' below/above the scroll bar works but is more annoying and time consuming than using the darn arrows.
 
U

unityco

Strangely, that number is not in my Add/Remove list, but I have applied the
update. I've got 824146, but not 824145.
 
F

Frank Saunders, MS-MVP

Cheryl said:
Yeah, but what exactly was the patch needed for though? I can't
believe MS is going to be able to shrug this off, they must come up
with a fix. To just 'tap' below/above the scroll bar works but is
more annoying and time consuming than using the darn arrows.

No one is shrugging this off.
 
U

unityco

Duh, never mind - I found it.

unityco said:
Strangely, that number is not in my Add/Remove list, but I have applied the
update. I've got 824146, but not 824145.
 

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