D
Dvord Direwood
Ok, I'm almost certain this is a Windows problem. However, it only seems to
affect Adobe software.
I can replicate this problem on about 5 Windows XP machines on our network.
Not all have XP SP2. All are kept up to date with patches (which might be
the problem) via SUS.
The problem is, (for example) when try to print a PDF, many of the printers
installed on the workstation are not shown in the list of available
printers. I even had one computer which the Reader software said I had no
printers installed, and offered the wizard to add one. I added one, and it
looped back to showing me the wizard again. Despite the fact there were two
printers in the list.
This happens exclusively with printers added from Active Directory, BUT NOT
ALL printers. Some printers appear on some machines, and the same ones might
not appear on other machines. If I set up a printer by IP address, I do see
it in the list: HOWEVER I cannot print to it. It appears that it prints, but
nothing comes out of the printer, nothing is in the queue.
The software this problem occurs with includes JASC Print Shop Pro, Adobe
Acrobat, Reader, Photoshop. The software this problem DOES NOT occur with
includes Notepad, Internet Explorer, Microsoft Office Applications, and
Microsoft Paint.
We're running W2K Advanced Server, part of Small Business Server 2000. This
problem seemed to occur out of the blue, which makes me think it's a patch
from Microsoft, however there's no clear time when it started and it seemed
to start sometime in early Sept. when there were a few releases. The
releases from that time don't mention printing at all, so I really don't
have any good places to start from.
I suspect I'll just have to take the most troublesome machine and start
removing patches until I find the culprit, but I'm trying to avoid several
days of tedium. Any suggestions?
affect Adobe software.
I can replicate this problem on about 5 Windows XP machines on our network.
Not all have XP SP2. All are kept up to date with patches (which might be
the problem) via SUS.
The problem is, (for example) when try to print a PDF, many of the printers
installed on the workstation are not shown in the list of available
printers. I even had one computer which the Reader software said I had no
printers installed, and offered the wizard to add one. I added one, and it
looped back to showing me the wizard again. Despite the fact there were two
printers in the list.
This happens exclusively with printers added from Active Directory, BUT NOT
ALL printers. Some printers appear on some machines, and the same ones might
not appear on other machines. If I set up a printer by IP address, I do see
it in the list: HOWEVER I cannot print to it. It appears that it prints, but
nothing comes out of the printer, nothing is in the queue.
The software this problem occurs with includes JASC Print Shop Pro, Adobe
Acrobat, Reader, Photoshop. The software this problem DOES NOT occur with
includes Notepad, Internet Explorer, Microsoft Office Applications, and
Microsoft Paint.
We're running W2K Advanced Server, part of Small Business Server 2000. This
problem seemed to occur out of the blue, which makes me think it's a patch
from Microsoft, however there's no clear time when it started and it seemed
to start sometime in early Sept. when there were a few releases. The
releases from that time don't mention printing at all, so I really don't
have any good places to start from.
I suspect I'll just have to take the most troublesome machine and start
removing patches until I find the culprit, but I'm trying to avoid several
days of tedium. Any suggestions?