Missing .dll File

[Guest]

I have Windows XP SP2 on my home computer. I keep getting the "blue screen"
and my computer shuts off. I tried reinstalling Windows SP and it tells me
that I'm missing file "MSWMDM.dll".

I'm also getting a message that says I have a virus: WIN32/RUSTOCK.gen!c

Any help with either of these problems would be very much appreciated!

Thank you.

 

[Gary S. Terhune]

Go to http://aumha.org/secure.htm. Click on Forums at the very top, then
scroll down to the Security section, choose a forum and post your problem
there. This needs more focused attention and experience than can typically
be found here. I don't find any removal tools that list that virus as one
that can be removed. You need someone who's familiar with that virus to help
you clean up (if that's possible.)

 

[PA Bear]

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.