Microsoft Visual C++ Runtime Library Runtime Error!

[Guest]

Everytime I shut down word XP, I get the following message.
Microsoft Visual C++ Runtime Library
Runtime Error
Program: C:\Program Files\Microsoft Office\Office10\Winword.exe

This Application has requested the runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

I have searched through the posts and I have read and followed the article
about Runtime errors. I have no Com addins. I have only one macro and it is
from Avery. I had it before the problem and I feel fairly sure it is not the
culprit. I have changed my Macro security to Medium and readded the the
macros. No extras. I even downloaded process explorer, bit I am not sure
what to do with it. However, nothing it reports seem out of the ordinary.

Anyone have any idea what is going on. Usually after the Runtime Error,
when I open Word again, it reports that something has been done to
normal.dot, so I followed Article 291352 to fix the prompt for changes to
global template. Also, the recovery window is there with the last file I was
working on.

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Steve:

You've got a virus, almost certainly

Run a deep virus scan.

It may be an error in the Avery macro, but it's more likely to be a virus.

Cheers

Everytime I shut down word XP, I get the following message.
Microsoft Visual C++ Runtime Library
Runtime Error
Program: C:\Program Files\Microsoft Office\Office10\Winword.exe

This Application has requested the runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

I have searched through the posts and I have read and followed the article
about Runtime errors. I have no Com addins. I have only one macro and it is
from Avery. I had it before the problem and I feel fairly sure it is not the
culprit. I have changed my Macro security to Medium and readded the the
macros. No extras. I even downloaded process explorer, bit I am not sure
what to do with it. However, nothing it reports seem out of the ordinary.

Anyone have any idea what is going on. Usually after the Runtime Error,
when I open Word again, it reports that something has been done to
normal.dot, so I followed Article 291352 to fix the prompt for changes to
global template. Also, the recovery window is there with the last file I was
working on.

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410

 

[Guest]

I wish it were that simple. I have used McAfee Enterprise, Trend Micro
HouseCall, and Kasperky and all come back clean. Not a virus. I also
disabled Avery and still get the same problem.

I just want to scream.

Hi Steve:

You've got a virus, almost certainly

Run a deep virus scan.

It may be an error in the Avery macro, but it's more likely to be a virus.

Cheers

Everytime I shut down word XP, I get the following message.
Microsoft Visual C++ Runtime Library
Runtime Error
Program: C:\Program Files\Microsoft Office\Office10\Winword.exe

This Application has requested the runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

I have searched through the posts and I have read and followed the article
about Runtime errors. I have no Com addins. I have only one macro and it is
from Avery. I had it before the problem and I feel fairly sure it is not the
culprit. I have changed my Macro security to Medium and readded the the
macros. No extras. I even downloaded process explorer, bit I am not sure
what to do with it. However, nothing it reports seem out of the ordinary.

Anyone have any idea what is going on. Usually after the Runtime Error,
when I open Word again, it reports that something has been done to
normal.dot, so I followed Article 291352 to fix the prompt for changes to
global template. Also, the recovery window is there with the last file I was
working on.

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410