Microsoft Video Screensaver and Genuine Windows

[Guest]

I have Genuine Windows XP with service pack 2 installed.
I try to set up Microsoft Video Screensaver.
I get the message that I have to validate windows I ok it.
I get the message thank you for using genuine windows but the installer says
it was interupted before it could finish and to restart the installer.
I've tried 5 times with no luck.
Has anyone had this type of problem and what can I do to correct it.
Thanl you.

 

[Carol]

try uninstalling anything that was installed, reboot your computer and then
try again.
If it still doesn't work, try disabling any firewall and/or virus scan
software before verifying and installing.

 

[Guest]

Thanks.
I tried that but it still did not work
I dont know if its an issue with service pack 2 or not