Microsoft Office wont connect via AOL

[Guest]

I had configured Outlook to work with my AOL account however I had an AOL
crash and When I re-installed AOL, even though I had configured Outlook with
the same settings as previously I cannot connect via Outlook, I get this
error message:

Task '(e-mail address removed) - Sending' reported error (0x800CCC78) : 'Unable to
send the message. Please verify the e-mail address in your account
properties. The server responded: 505 MAIL FROM sender and AUTH username do
not match'

I have checked and double checked my account settings, which are correct,
and still cannot connect, occassionally when I try to connect I get my Norton
Firewall software kicks in asking whether to permit access to Outlook.

Please help!!!

 

[Diane Poremsky [MVP]]

This:

properties. The server responded: 505 MAIL FROM sender and AUTH username
do
not match'

Says the address in the From field and username used for authentication
don't match - triple check the settings or create the account.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

 

[Adam Bailey]

Email address: (e-mail address removed)
Server info
Incoming mail: imap.aol.com
Outgoing mail: smtp.aol.com

You cannot forge a message through AOL's SMTP server.


Anyone wanting to use AOL's mail servers should really check out my
documentation at <http://members.aol.com/adamkb/aol/mailfaq/imap/>. It
covers all the peculiarities such as this.