Microsoft Office 2000 SR-1 Update did not complete successfully.

[Chuck Lewis]

Hi Folks,

Not sure WHAT is going on here. We have a user (of course
a VP and co-owner of the company) that is running Office
2000 and I went to Windows Update and downloaded the SR-1
update and when I tried running it I got:

Microsoft Office 2000 SR-1 Update did not complete
successfully. For assistance contact Microsoft Technical
Support.

See the log file: Office 2000 SR-1 Setup(0005).txt

You can see by the file count that I've attempted this 5
times...

I've searched the MS Knowledgebase with no answer. Did get
a hit on that, 255500 at
http://support.microsoft.com/default.aspx?scid=kb;en-
us;255500&Product=ofw2k but that has a Cause "This error
message appears if all of the following are true:"

and none of them are true...

I also Googled for an answer for this with not luck.
Any help would be greatly appreciated, thanks !

Chuck

 

[Dave Patrick]

Ask them in office.setup

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hi Folks,
|
| Not sure WHAT is going on here. We have a user (of course
| a VP and co-owner of the company) that is running Office
| 2000 and I went to Windows Update and downloaded the SR-1
| update and when I tried running it I got:
|
| Microsoft Office 2000 SR-1 Update did not complete
| successfully. For assistance contact Microsoft Technical
| Support.
|
| See the log file: Office 2000 SR-1 Setup(0005).txt
|
| You can see by the file count that I've attempted this 5
| times...
|
| I've searched the MS Knowledgebase with no answer. Did get
| a hit on that, 255500 at
| http://support.microsoft.com/default.aspx?scid=kb;en-
| us;255500&Product=ofw2k but that has a Cause "This error
| message appears if all of the following are true:"
|
| and none of them are true...
|
| I also Googled for an answer for this with not luck.
| Any help would be greatly appreciated, thanks !
|
| Chuck

 

[Guest]

Thanks Dave,

Thought this we the correc place but I will certainly try
there

Chuck