Microsoft FrontPage Closes Unexpectedly

[ray.hamilton]

Has anyone received the error "Microsoft frontpage has
encountered a problem and needs to close. We are sorry
for the inconvenience." I am using Microsoft Frontpage
2002 and receive this error when saving or updating files
to my webserver. I never had this problem before
migrating from Windows 2000 to Windows XP last week.
This is the only MS product I am getting this error in
and no new components have been added since the original
load. I find things that come close in the Microsoft
website, but nothing specific to this situation. Any
help would be appreciated.

Regards,

Ray Hamilton

 

[Stefan B Rusynko]

Have you tried the usual repairs in the sequence below:
1) In Windows Explorer Find and delete all FP Temp Files
Usually in C:\WINDOWS\Temp and %USERPROFILE%\Local Settings\Temp
- in FP 2003 you need to look in the super hidden folder
%USERPROFILE%\Local Settings\Temporary Internet Files\FrontPageTempDir
2) In Windows Explorer Find and delete all hidden *.web files
Usually in %USERPROFILE%\Application Data\Microsoft\Web Server Extensions\Cache
3) Run a Repair on IE
(see http://support.microsoft.com/default.aspx?scid=318378 )
4) Install all Service Packs for your OS, IE, MS Office and your Video card
(Windows Update and Office Update sites, plus your video card supplier site)
5) Open FP and Disable or Uninstall any FP Addins,
6) Open your FP Web/Site and run a Tools Recalculate Hyperlinks



--




| Has anyone received the error "Microsoft frontpage has
| encountered a problem and needs to close. We are sorry
| for the inconvenience." I am using Microsoft Frontpage
| 2002 and receive this error when saving or updating files
| to my webserver. I never had this problem before
| migrating from Windows 2000 to Windows XP last week.
| This is the only MS product I am getting this error in
| and no new components have been added since the original
| load. I find things that come close in the Microsoft
| website, but nothing specific to this situation. Any
| help would be appreciated.
|
| Regards,
|
| Ray Hamilton