"Microsoft Front Page is not installed" after bootup

E

eustace.scott

I'm trying to provide remote support to someone in L.A. (I'm in Ottawa,
Canada) re. a problem she's having afte Windows XP Pro boots up on her
Toshiba laptop. Her e-mail is as follows:

"At system bootup, once my desktop appears I get a message that says
Microsoft Front Page is not installed. It gives me this message if I
try to open Word or Outlook or any Microsoft Office app. I can cancel
out of the message and it allows me to use word/outlook/etc."

Any suggestions on how to remove the message (other than a re-install
-- she doesn't have CDs).

Thanks.
 
M

Mike Mueller

: I'm trying to provide remote support to someone in L.A.
(I'm in Ottawa,
: Canada) re. a problem she's having afte Windows XP Pro
boots up on her
: Toshiba laptop. Her e-mail is as follows:
:
: "At system bootup, once my desktop appears I get a message
that says
: Microsoft Front Page is not installed. It gives me this
message if I
: try to open Word or Outlook or any Microsoft Office app. I
can cancel
: out of the message and it allows me to use
word/outlook/etc."
:
: Any suggestions on how to remove the message (other than a
re-install
: -- she doesn't have CDs).
:
: Thanks.

Most likely the issue is a corrupt MSI file for FrontPage,
and the easiest & safest method unfortunately is a reinstall
of FrontPage, else you get to have lots of fun in the
registry
 
E

eustace.scott

Thanks. We didn't install FrontPage sepearately, which I guess means
it's part of the version of MS Office we installed. I assume this
means we need to re-install Office?
 
M

Mike Mueller

I would go into a repair install of Office and remove FP,
and then another repair install to put it back in.


: Thanks. We didn't install FrontPage sepearately, which I
guess means
: it's part of the version of MS Office we installed. I
assume this
: means we need to re-install Office?
:
 
T

Tom [Pepper] Willett

Mike: In the OP, they stated they didn't have cds, so this could be a
problem ;-)
 

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