Microsoft drops the ball again on public folders

A

Al Blake

I have just got back from the Australian TechEd where the M$ guys gave us
all the promo information on the soon to be released Office2003 product
suite. Lots of flashy buttons and yet another new interface to drag our
users kicking and screaming into. I was *really* sure by now that the M$
team would have fixed up the glaring hole in the OL functionality that has
existed since the dawn of time....especially when half of the presentation
made on by the Ex2003 product team was how
"Outlook and Exchange development teams now talk to each other" ;)

So I asked the Exchange guy whether it was now possible to use Outlook to
search recursively for messages in the public folder tree. Guess what? He
didnt know! Maybe someone from Outlook might know that.......

Two days later I asked the Outlook product guy the same question after he
had made a long speech about the use of PSTs and these 'wonderful' new
search queries you can store in Outlook2003. Guess what. Outlook STILL cant
search down a pf tree.

Thats right, for 5 years users have been screaming (check usenet posts) for
the ability to search for a message down a public folder tree. I mean how
useful is a store with 50,000 messages in it, if you have to go to exactly
the right folder to find a message using search?

Most admins I know regard psts as a disaster - they eat disk space, usually
aren't backed up properly and worst of all they actually take information
OUT of our Corporate knowledgebase. (ie messages in the psts are LOST to
other users). So we are always encouraging our users to file information in
the pf tree....but that relies on them being able to find it again...using
the tool they know...Outlook.

The REALLY dumb thing about this whole issue is that SPS now indexes public
folder trees...so the technology to do this is within Microsoft......why on
earth can't Outlook make use of that functionality?

Is there anyone else out there who is as frustrated by this omission as I
am, or from M$ who can explain why this critical functionality was left out
of Outlook yet again?

Al Blake, Australia
 
K

Ken Slovak - [MVP - Outlook]

I'm surprised the Exchange guy didn't know the answer. There's nothing
Outlook can do about it, the problem is a limitation in the Exchange
store provider. Unless the Exchange team rewrites that nothing Outlook
can do will search in more than one PF at a time. I'd guess the
problem will finally be fixed when Kodiak comes out using a SQL server
backend for the Exchange stores.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Lead Author, Professional Outlook 2000 Programming, Wrox Press
Lead Author, Beginning VB 6 Application Development, Wrox Press
Attachment Options
http://www.slovaktech.com/attachmentoptions.htm
Extended Reminders
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