Microsoft Anti-Spyware removes neccessary router files?

[Guest]

I recently installed and ran the Microsoft Anti-Spyware program at the advice
of a friend. When I restarted my computer after the scan as prompted I could
no longer connect to the internet through that computer. I attempted to use
my System Restore point created when I installed the program, but the
computer continually fails to restore to that point or any other point
listed. Unfortunately, the same friend advised me to uninstall the
Anti-Spyware tool and so I have lost my record of what was deleted. I connect
through a Linksys WRT54G router to a cable modem. The computer I am typing
this from connects through the same computer and has no problems. If anyone
has ideas on how to solve this I thank you in advance.

 

[Guest]

I just found the appropriate newsgroup for this problem and apoligize for the
mistake of posting here. of course if you know a solution don;t be shy to
help.

 

[Steve Winograd [MVP]]

I recently installed and ran the Microsoft Anti-Spyware program at the advice
of a friend. When I restarted my computer after the scan as prompted I could
no longer connect to the internet through that computer. I attempted to use
my System Restore point created when I installed the program, but the
computer continually fails to restore to that point or any other point
listed. Unfortunately, the same friend advised me to uninstall the
Anti-Spyware tool and so I have lost my record of what was deleted. I connect
through a Linksys WRT54G router to a cable modem. The computer I am typing
this from connects through the same computer and has no problems. If anyone
has ideas on how to solve this I thank you in advance.

The problem could be that a removed spyware program had created an LSP
(Layered Service Provider) that hooked into your computer's TCP/IP
stack. Removing such a program can leave the stack damaged.

If your computer has XP Service Pack 2, type this line at a command
prompt and reboot:

netsh winsock reset catalog

If it has XP original or Service Pack 1, download one of these
programs on another computer, copy it to yours, and run it:

LSP-Fix
http://www.cexx.org/lspfix.htm

WinSock XP Fix
http://www.snapfiles.com/get/winsockxpfix.html

Download and install the latest version of Microsoft AntiSpyware.
It's less likely to cause problems with LSPs.

Disable and then enable System Restore.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
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