Messages sit in outbox, won't send

[Guest]

I'm using Office XP on Windows 2000 SP4. Office has been patched to SP3.

Since installing Outlook XP on my machine, I've noticed that, many times, an
e-mail message will simply sit in my Outbox and never send. I've tried using
the Send/Receive button, closing and restarting Outlook, and other similar
potential solutions (like opening the message and clicking "Send" again).

Nothing has helped. These messages just sit in the Outbox, until for no
apparent reason, they are actually sent.

I've checked the server; everything is fine. I can check my mail and
sometimes send other messages with no problems when this is occurring.

There is nothing in common about the messages that won't send. They normally
don't include attachments, but sometimes do. They're going to different
recipients, sometimes one recipient and sometimes several.

I'm using MS Word to compose e-mail messages.

This problem has now happened to me on two separate computers. Is this a
known problem, or how would I fix it?

Thanks,

Matthew

 

[Ben Buckwalter]

Hi Matthew,

I wish I had an answer for you, but all I can say is this happens to me
too. If I simply delete the message and recreate it the same way, it
will go out the next time. I checked headers, everything, and I can't
come up with a reason why an occasional email should get stuck in the
outbox. Outlook never generates an error message for it either.

- Ben

 

[Guest]

Well, at least I know now it isn't just me!

Seriously, though, I administer a small network (only 4 machines) and they
all run Office XP on Windows 2000. Two have this problem; two don't. Come
to think of it, the two that are having the problem have identical hardware.
In case it's important, here are the specs:

* Motherboard: Gigabyte GA-7N400 Pro2 nForce2 Ultra 400 Athlon(XP)/Duron
SktA DDR ATX Motherboard w/Audio, Gigabit LAN, IDE RAID, Serial ATA Retail

* Processor: AMD Athlon XP 2600+ 1.91GHz 333FSB 512KB

* Memory: 256 x 2 Corsair VS256MB400C3 256MB DDR400 PC3200 CAS3 Value Select
Memory

* Hard Drive: Maxtor DiamondMax Plus 9 6Y080M0 80GB Serial ATA 7200RPM w/8MB
Buffer

How does this match with what you're using? Maybe we can at least narrow
down where the problem is.