MAXTOR ONETOUCH III MINI EDITION External HD Problem

[Sudsy]

I have been using this external hard drive for several months with no
problem. This week I started receiving errors stating my back up failed.
When I checked the system was trying to back up to D Vista Recovery Drive.
When checking my computer-the external hard drive is not listed. I have
checked everything I can per the instructions on the Seagate website. My
system states the drivers are fine, everything is fine, except the external
drive doesnt appear. I was going to unistall all of the Maxtor applications
and reinstall. I was able to uninstall one, but I get an error when trying
to remove Maxtor Encryption or One Touch III. It tells me to complete the
installation. Nothing is running for this hd in processes. Any suggestions
would be appreciated.

 

[Gary G. Little]

Under Disk Drives in Device Manager, there is no listing for your Maxtor
drive with "USB Device" appended? Under the USB controllers is there a USB
Mass Storage Device?

I assume you have done numerous system restarts and even powered on and off.
If not ... try it.